Harrell Remodeling

Hi [redacted]Thank you for sending us the Customer Experience form for [redacted]  Unfortunately, we have no record of her ever ordering anything from us or contacting us with issues or complaints.  Perhaps she may have ordered under a different name or address but it’s very difficult for us...

to assess her specific issue without more clarity.  Since the concerns listed are speculative and based on generalities all we can do is reply with generalities, which are listed below.  If we did something to offend [redacted] we apologize but the concerns listed appear to be more of personal bias than related fact.  Best regards,[redacted]Vice PresidentNational SalesHal Leonard Corporation “They advertise products on their website that are not available”Yes, we do advertise products that we might not have in stock but the item is listed appropriately: