Harper & Row, Publishers Inc. Reviews (2)
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Harper & Row, Publishers Inc. Rating
Address: 10 East 53rd Street, New York, New York, United States, 10022
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www.havenbooks.ca
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I want to make it clear that I submitted this claim on 7/22 prior to the installer coming out to do the repair. I never asked for any free merchandise. I just wanted the work to look professional and the installer agreed that at the time it did not look professionally done. Today the repairs were done to my satisfaction as they should have been done originally and find that this resolution is satisfactory to me.
Regards,
[redacted]
During the time of 7/15 to 7/26 I have been on a family vacation, my installer has been out to Mrs. [redacted] house to take care of her gutter needs. In her complaint she refers to us using her old gutters when in fact we put up new gutters and one downspout, keeping one existing downspout, I believe the...
gutter she is speaking of is the downspout, my installer was out on friday 7/22 and suggested that he would replace that downspout at no charge to her because is did'nt look good, he could'nt do it at the time because he did not have the matching color but told her he would be back in the middle of the week to install it, that is being done today 7/27, the middle of the week. I will be calling Mrs. [redacted] next as I don't like getting bad comments for trying to help people out and give free labor and material away.Thank you,[redacted]