Happy Valley Cleaners LLC

Dear Ms. [redacted],Please accept our sincere apologies for the inconvenience you have experienced inrespect to your missing blouse at our store.At Happy Valley Cleaners, as a family owned business, we take pride in ensuring ourcustomer's satisfaction. Unfortunately, we did not meet yours or our own...

expectations.Upon thorough review of the situation, we have found that one of our employees stolefrom us. As a growing business, we have failed to anticipate this behavior from ouremployees. As a testament to our strive for perfection, we will take steps to ensure thatthis will never happen again. We will take immediate action with the employee and willre-evaluate our internal processes and procedures.Please stop by our store on Wednesday, June 15th and we will issue a check in theamount of $150 for your missing blouse and a one time discount of 20% off of your nextdry cleaning order.We deeply value your relationship with Happy Valley Cleaners and are committed toproviding you with the highest level of service simply because our customers deserve thevery best. If you have any further questions or comments regarding this matter, pleasefeel free to discuss it with us.Yours in service,Happy Valley Cleaners