Happy Healthy Elk Grove - Personalized Weight Loss

Review: [redacted] PAID $37 FOR INITIAL VISIT FOR INFORMATION ON THEIR DIET. IT MADE SENSE AS IT WAS SUPPOSE TO CHANGE YOUR METABOLISM. I PAID 1/2 OF THE

$2500 FEE AND SIGNED THE PAPERS PUT IN FRONT OF ME BUT WAS NOT GIVEN COPIES OF WHAT I HAD SIGNED OR A RECEIPT. I WAS VERY ENTHUSED AND INTENDED TO START THE DIET ON 1-11-16 BUT HAD DOCTORS APPT 1-13-2016 AND DECIDED DOCTOR SHOULD CHECK IT OUT. MY DOCTOR ADVISED ME NOT TO DO THIS DIET DUE TO MY HIGH BLOOD PRESSURE AND DEPRESSION ISSUES AND WENT DIRECTLY TO HAPPY HEALTHY OFFICE TO SPEAK TO THEM ABOUT THIS SITUATION. THEY WERE CLOSED FOR A FAMILY EMERGENCY. I CALLED AND WAS ADVISED THAT THEY WOULD NOT BE DOING BUSINESS AS DR. [redacted]'S MOTHER WAS DYING. I EMAILED THEM AND ASKED FOR COPIES OF THE CONRACT AND RECEIPT (MY SECOND REQUEST) AND REALIZED AFTER READING THE CONTRACT THAT I FELT LIKE I HAD BEEN SCAMMED AS THERE WAS NO WAY,EVEN WITH A DOCTORS ADVICE AND LETTER, TO CANCEL THIS.Desired Settlement: REFUND AS I DID NOT START IT AND WAS WAITINGT TO SEE MY DOCTOR. EVERYTHING IS FULLY INTACT AND NOT OPENED. I PAID $37 TO FIND OUT ABOUT THIS PROGRAM AND FEEL THAT SHOULD COVER THEIR TIME.

Consumer

Response:

Consumer received a partial refund. Complaint is resolved