Complaint: [redacted]
I am rejecting this response because:
Only one person worked on the main electrical panel, and the fact that the business decided to dispatch a 2 people crew should be a no issue for the clientArrival time for the crew was 0750 and departure time was 1417 - the paper that I signed when the crew left had 0700 to 1500 but I was specifically told by Scott that "this is only for Mike so we justify our day". Do I sense a practice of deceiving here and false representation of time recording?Any time spent by business owner, either commuting or presenting me with options is not billable time - maybe in the future when job assessment is performed an in depth analysis should be performed?Material supplied for item 4 was just an interlock which as per business owner "costs only $25". What other material is included in the $125?Thank you in advance
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
Only one person worked on the main electrical panel, and the fact that the business decided to dispatch a 2 people crew should be a no issue for the clientArrival time for the crew was 0750 and departure time was 1417 - the paper that I signed when the crew left had 0700 to 1500 but I was specifically told by Scott that "this is only for Mike so we justify our day". Do I sense a practice of deceiving here and false representation of time recording?Any time spent by business owner, either commuting or presenting me with options is not billable time - maybe in the future when job assessment is performed an in depth analysis should be performed?Material supplied for item 4 was just an interlock which as per business owner "costs only $25". What other material is included in the $125?Thank you in advance
Regards,
[redacted]