Handyman Connection (Saskatoon)

Eight years ago and again recently I attempted to hire HC for work at my home. The first time I needed a ramp, it took more than a month for two people to come and assess, ultimately they did not know how to build a ramp saying things like it would have to end in the street or the neighbour's lawn. Much time was wasted consulting with them, ultimately I found another builder and got a wonderful deck and ramp as a result. This time I have trouble with downspouts, 8 year old eaves and now the 40 year old soffits. There were no timely call backs as promised so I had to recontact them. Eventually someone did make an appointment to assess but at that time I had only mentioned the downspouts and connections to the house. I am guessing the job was considered too small but no one bothered to inform me of this thus further wasting my time. No one came at the time of the agreed upon assessment and no one from the office made a follow up call. I was surprised they were still in business after the first bad experience but after this I won't be calling them for any other renovations or repairs. I have given direct feedback about their 'service' failings, if they open their emails.","neg-1