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Handy Technologies

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Handy Technologies Reviews (556)

Hi ***, We're very sorry to hear about this and apologize for any added inconvenience or frustration during this processWe've refunded the charges of $75, $15, and $to your card at this timeYou can expect to receive it in to business daysWe've also reached out to someone regarding your claimYou can expect to receive a response via email as soon as possibleIf you need to contact us regarding your claim, please send an email to [redacted] Best, Dinis

Hi ***,We've gone ahead and canceled all future bookings and deactivated the recurring cycle on your accountWe've also refunded the $cancellation fee and refunded the $in credit in your Handy account back to your cardYou can expect to receive this in to business daysBest,Dinis

Hi ***, We're so sorry to hear you had trouble canceling your cleaning plan with us and apologize for the inconvenience causedAll future bookings have been canceled and the cleaning plan on your account has been deactivatedWe've gone ahead and refunded your for your November 30th bookingA total of $was refunded to your card which you will receive in to business daysA credit of $was added back to your Handy account to complete your refund in fullJust a reminder you can cancel your cleaning plan anytime directly in your profile pageIf you need further assistance please visit our help center [redacted] Best, Dinis

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I will send this directly to you Dinis so there is no confusion The information you are asking for was already sent to the payment department (please review prior email exchanges) But it sounds like, from your email, that a letter from the bank will end this poor channel of communication I will pick up the letter this email to send off In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi ***, As a one time courtesy we've refunded your card for the $that was chargedYou'll receive it in to business daysJust a reminder, all reminder emails that are sent for upcoming booking are courtesy emails and not requiredYou can always keep track of your bookings directly in your bookings page Best, Dinis

Hi ***, We apologize for the inconvenience you've had trying to cancel your service with usYou can cancel your service anytime directly in your profile pageChecking your account we see an agent has already canceled your service and refunded your card for both the $ and $charges on November ***You can expect to receive the refund within to business days from the date it was processedIf you need further assistance please visit our help center [redacted] Best, Dinis

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Hi [redacted] , We’ve changed your status to Not-Active on the Handy platform due to a claim filed by a customer for one of your jobsIf you have any insight into this matter please respond to the email that was sent to you on April **, We’ll notify via email you if you can be made activeIf you need further assistance, please visit our help center [redacted] Best, Dinis

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have been in touch with the business directly alreadyI have been refunded for the service u never receivedHowever, they still will not reimburse me for the cleaning supplies that their customer service representative promised me they would reimburseTheir response is the representative shouldn't have promised thatI believe companies need to honor their commitment to statements made by their customer service employees, and this failure to do so fundamentally erodes my trust in this business In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. I will not, however, use this business services anymore nor will I recommend them to anyone. The business is, in my opinion, fraudulent. It took me almost four months to get the matter resolved with a lot of aggravation and wasted time along the way and the business is still not admitting its fault. Thank you for your time and effort in resolving this matter. Sincerely, [redacted]

Hi ***, We're very sorry to hear about this and apologize for the inconvenience and frustration this has caused youChecking your account I do see all future bookings have been canceled and the recurring cycle on your account has been deactivatedUnfortunately the charge for your September [redacted] bookings is nonrefundable per our cancellation policyWe do not have record of you canceling your service prior to that bookingWe also send day reminder emails and hour secondary reminder emails for all upcoming bookings with usThis gives you ample time to cancel any unwanted bookings and avoid an additional feesIf you need further assistance you can contact us using our help center [redacted] Best, Dinis

Hey there ***, We reached out to you recently about getting your claim resolvedWe just need to get copies of your receipts sent to our claims team and we should be able to move forward ASAPThank you for your patience and understanding

Hello, My apologies that the professional did not show up to your appointmentI am happy to offer you a full refund and if you'd like to try out handybook again we can help set that up for you if you email usI will process the $refund for you now

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Thank you for removing my information from your systemHowever, Handy.com mentioned I contacted them throughout several months, on numerous occasions, but were only able to provide one single date where they offered supportAnd that "support" was not helpful in anyway, which obviously led to this complaintI don't like wasting my timeHandy.com / Handy Book, is a deceptive company that regularly takes advantage of their "contractors" under the guise & legal protection of a Tech Company, with no legal responsibilities to their clients, contractors, state or federal government.Shame on you Handy.com! I only worked as a contractor to pay for Christmas for my family.So, thank youYou've ruined and exploited a great business model to increase profits.Your response is rejectedMerry Christmas.But thanks for addressing this.At least you responded In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi ***We're very sorry for any inconvenience or frustration caused trying to contact us and appreciate your feedback regarding our serviceWe've deactivated your accountIf you're signed in on any devices you'll need to sign out to complete the processWe've also requested for your credit card information to be removedThis typically takes to daysIf you need help with anything else feel free to contact us using [redacted] .Best, ***

Hi ***,We've canceled all future bookings and deactivated the recurring cycle on your accountWe've refunded your card at this timeYou'll receive this refund in to business daysWe've also deactivated your accountIf you're signed in on any devices please sign out to to complete the processJust a reminder you can can make these requests using our help center [redacted] .Best,Dinis

Hi ***, We apologize for any inconvenience and frustration caused trying to cancel your service with usWe do provide you with a way to cancel your service with us directly in your profile pageRegarding your request to cancel your account you would need to contact us through our help center [redacted] Your service has been canceled and your account has been deactivatedIf you're signed in on any devices please sign out to complete the processAs well we've requested for your billing information to be removed from the systemThis typically takes to business days to completeIf you need further assistance, please visit our help center Best, Dinis

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: You have now cancelled all my bookings and blocked my account? What is the reason? Please refund the $to my credit card! [redacted] [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

This company has canceled my appointments on me twice minutes before the professional is supposed to arriveThere is no way of contacting the company for dispute resolutionAll they seem to give me is an email that gets no response from any customer service entity This company just rescheduled for a day that hat is only convenient for themit does not matter how far in advance he appointment is made or how long you've been using the serviceThe fact that there is no customer service to speak to you is a very major inconvenience especially when the appointment is canceled coming up on a holiday with guests arriving the next dayAs a result I had to go with another company last minute who charged me a premium for their service in order to get out to me same dayHandy's response when they did this the first time we to only give me $off my next appointment and washed their hands of it saying that there was nothing they could do and could not get anyone out to me They have still not returned the charges to my cardthey charged me a day in advance for the service

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Address: 43-40 34th Street, Cambridge, Massachusetts, United States, 02142-1187

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