Hammond Plumbing & Heating Reviews (1)
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Hammond Plumbing & Heating Rating
Address: 5844 Ridgewood Rd, Longview, Texas, United States, 39211-2617
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My son and husband totally gutted our bathroomHammond plumbing came to install a tub and fixturesWhen we asked the cost of installation in a small 5xbathroom we were told it would be $per hourplumbers came to do the installation and stayed for over hours - don't know how they even fit in thereEverything was exposed so there were no complicationsWe had purchased a [redacted] shower kit but were told that the plumber recommended not installing their screw on tub spout and suggested a slip on spoutHe said he would order one in the same finishOne plumber came back later and installed an ugly, non matching spoutWe then received the bill and realized that we had been billed double what the quoted price was because plumbers were sentWe were also charged $for a [redacted] tub spoutI had emailed pictures of the spout to [redacted] and their technical department said it was not a [redacted] spout, hence we would not be covered under their warrantyIn conclusion, my husband was able to get the price reduced and we were given a [redacted] spout that almost matches the rest of the fixturesMy question is why did we have to go through all of this? Why are businesses not honest about pricing? If we had been told that we would be charged $per hour for what was a fairly straightforward job that, in my opinion, was dragged out, we would not have hired them to do the job at allWe were given much lower quotes by reputable companies but they were called because we had to do it last minute, when the bathroom was stripped downNot impressed