Hamilton Radiator Service

Review: Car was taken for a radiator flush. Soon after care was taken home car began to leak antifreeze. Returned to business, was told the car had a radiator leak. Mechanic said pressure from flush may have caused leak. Would not repair the damage done. Wants to charge $200.00 for new radiator.Desired Settlement: Either refund money for radiator flush or replace damaged radiator.

Business

Response:

In response to the complaint, I have decided to offer the complaintant 50% of the 89.95. It is my opinion that the leak in the radiator was not caused by the flush and fill , but that it only revealed the weakness in his radiator.

Re: advise me if this is satisfactory

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,