Hallmark Cleaners

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Complaint ID [redacted] We are sending a refund of the entire cost of the invoice dated 8/17/ We have asked the customer to provide a copy of their repair receipts so we can help make this rightWe do apologize for this situation and want to correct itThank you! AJ T [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

In response to the customer complaint issued on 6/17/We contacted the customer in regards to the issues she was having with her orders. We apologized for the unfortunate experience she had at our Minneapolis storeWe take much pride in the customer service we provide to our
customers. We offered a credit on her account of: $that would cover the difference of the cleaning she was mischarged along with the inconvenience of the situation. The customer declined the offer of credit as she would like to not return to the store, in which we credited back her credit card to settle the issues she had encountered. We apologized for the experience she had and we hope that they will give us another chance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.