Haircut 2000

To Whom It May Concern:I received a complaint about my businessAn incident that happened on August 7, about a client named *** ***She was not satisfied with the result on the hair color and highlightsUnfortunately, I was not present at the time of the incidentMy
employers tried to reach me but I was not available at the timeWhen I returned the call, the salon was closed so I called one of the hairdressers and she told me about the incident.According to my stylists, the job was done correctlySince I was not present at the time, I give the benefit of the doubt; therefore, when I received the complaint from the Revdex.com, I called *** ***, the client, and apologize about the incident.We agreed on returning the dollarsI am sending her a check for the amount of dollars.If you have any question, Please call me at: ***Sincerely,Wilber AOwner

To Whom It May Concern:I received a complaint about my businessAn incident that happened on August 7, about a client named *** ***She was not satisfied with the result on the hair color and highlightsUnfortunately, I was not present at the time of the incidentMy employers tried
to reach me but I was not available at the timeWhen I returned the call, the salon was closed so I called one of the hairdressers and she told me about the incident.According to my stylists, the job was done correctlySince I was not present at the time, I give the benefit of the doubt; therefore, when I received the complaint from the Revdex.com, I called *** ***, the client, and apologize about the incident.We agreed on returning the dollarsI am sending her a check for the amount of dollars.If you have any question, Please call me at: ***Sincerely,Wilber A.Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]