Hair Spot, Inc.

dear concern , I would like to inform you that, we are the retailer of the hair not the manufactureras soon as we receive the complain we communicate our manufacturer & customer
about this issuesame day we request to *** *** to come @ morning *** may to resolve this problem & that day she came with his mom & brother come to our shop after complete the claim from we give her $back right awayi want to clear from my side that, HAIR SPOT is not responsible for any damage because we are retailer & we convey the message of manufacturerafter days later we receive your letter regarding this issue which is already resolvedi hope you need to contact with *** *** & close the complain

Review: This store sold me 3 bundles of hair claiming it was virgin human hair . I get home and flat iron it and it burns ! Its synthetic hair I paid 310! For virgin human hair and they sell me plastic and tell me oh wellDesired Settlement: 310 refund

Business

Response:

dear concern , I would like to inform you that, we are the retailer of the hair not the manufacturer. as soon as we receive the complain we communicate our manufacturer & customer about this issue. same day we request to [redacted] to come @ morning [redacted] may to resolve this problem & that day she came with his mom & brother come to our shop after complete the claim from we give her $310 back right away. I want to clear from my side that, HAIR SPOT is not responsible for any damage because we are retailer & we convey the message of manufacturer. after 07 days later we receive your letter regarding this issue which is already resolved. I hope you need to contact with [redacted] & close the complain.