Hair Eternity

The advertisement of the Hair Eternity vitamins offers a free trial of the product if the consumer just pays shipping and handlingI ordered this product paid the shipping and handling and days later I was charged the full price for the vitaminsThinking that the company had simply charged me for a second bottle that was about to ship I contacted Hair Eternity customer support to resolve the issue and cancel the orderThe customer service representative told me she could cancel future shipments but that the charge would stay on my account as it was actually for the first bottle I receivedThis is absolutely advertisingWhen I asked if I could return the unused product for a full refund the representative told me that the return would be a hassle for me and said she would return me of the full retail priceI explained that this was a very underhanded way for the company to make money as they advertised the product as a free trialThe customer service state