Hair & Body Essentials

Revdex.com spoke to Jim at business and the following was relayed: The customer's sister, ***, called and not the customer, ***She stated that her sister had told her she only got a minute facialWe looked at the camera's in the waiting room and from the camera's we can tell that she got
approximately 40-minute facial instead of the usual Ten minutes of the hour is set aside for undressing and dressing prior to and after the serviceIt was explained to ***, the customer's sister that we did short her approximately minutesShe did not want a refund, but requested that a credit be given to herWe stated that we would have no problem issuing the credit to ***, who was the customer affectedAfter discussing further with ***, we did agree to give her the credit as she is also a customerThe $credit was placed in her account for her next visit/serviceThe next day, *** called requesting that $cash be sent to her in the mail insteadThe $credit is still in the system for ***

*** refuses the $credit and will not go backJim was so rude to her on the phoneI explain what had happen and it is the truthI want 1/of my money back I will settle with $cash