Hadaway Collision, Automotive And Towing

Just now Car was towed to faculty on 1/9/2020 for a front right strut & a shift solenoid on a 2017 Hyundai Elantra limited. I was told on 1/16/2020 at 2:16 pictures & text that my struct was completely broken told by Tracey via text he would order parts they would be in tomorrow which was 1/17/2020 & he would get me a quote shortly. I also asked did it do anything to the fender wheel he texted it didn't look like I'm fixing to pull the wheel off & look. On Monday 1/20/20 at 1:57pm I asked did he find out if it did anything to the fender wheel which he stated no it didn't. At 3:01 I asked did he get the price quote together no response. 1/21/2020 @ 3:24 I repeated did get price together for car he stayed it's right at $670 plus transmission fluid I'm not sure how much it will lose. 1/23/2020 at 8:57am I said $670 for the struct shift solenoid & labor he states yes & whatever transmission fluid. I stated so do I pay that amount that amount then you order parts even tho he said he ordered parts on 1/17/2020.& how long will it take which he had already told me it's a 3 hour job but was asking to make clarity. He states you can pay when you pick car up it will take a day or so to get parts & a day to fix it all of a sudden. I said ok we'll order the parts let me know when it's ready hopefully it will be ready by the 29 considering they had already had it 15 days. 1/25/2020 I texted him saying did the parts come in Friday or will be Monday. So long story short had to have wrights get my car from Hadaway collusion take ti shelbys auto body due too
All of this plus the owner which I believe is *** Hadaway Calling my phone telling me wrights can come pick up your car when you bring me back the free loaner car we decided to give you it's not my fault that my mechanic had surgery today and didn't come to work even though nobody at the shop even knew that he wasn't there. your customer service is horrible very unprofessional rude boss.