Habitec Security Reviews (2)
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Habitec Security Rating
Address: 1520 Bridge St, Charlevoix, Michigan, United States, 49720-9763
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dispute concerning length of contract at beginning I was told signing up for years now being told I signed up for years called & visited company to find out why my contract was now yearswas told that is industry standard but no where on face of contract is that stated only on reverse side of contract in small print does it say initial term is yrs but same paragraph also states :"IF SELECTED UNDER SERVICES & INSTALLATION" but back on front of sheet under services & installation nothing is filled in everything is blank.the only thing written in by the sales rep is the dollar amount for initial monthly lease and/or services when I pointed this out to the company in person was told since I signed for that $ amount per month I agreed to a yr term not yrs
Contract was not what had been discussed with me in person bt company's representative during set up services Moved into home 12/7/where previous resident used current monitoring systemNew security code and set up services were on or about 12/4/Company service rep out to discuss services due to my prior experience being with [redacted] securityCompany rep said contract was years, I never checked behind himsigned paperwork with trusting the company's rep word and person being physically presentDoor contact kept falling off on 4/18/16, contacted the company spoke to "Tony" and was told I could come out to the company and exchange for a new door contact"Tony" never indicated this would cost $until I was physically thereAt this point I asked "Michelle" when was the end date of the contract"Michelle" appeared amused and stated it was for years!