I love my SI-70 floor steamer. However, the water tank cap has broken into pieces twice. The first time I was able to order a new cap online. I have called, emailed and scoured their website but cannot find how to purchase. I was able to locate cap on the Australian Haan website but they don't ship to USA. My steamer is pretty much useless due to the inability to purchase a $3 cap. This is my second HAAN steamer; I would be afraid to purchase another.
I love my SI-70 floor steamer. However, the water tank cap has broken into pieces twice. The first time I was able to order a new cap online. I have called, emailed and scoured their website but cannot find how to purchase. I was able to locate cap on the Australian Haan website but they don't ship to USA. My steamer is pretty much useless due to the inability to purchase a $3 cap. This is my second HAAN steamer; I would be afraid to purchase another.