H2D Total Construction Solutions

I hired Honey2Do to do repair work on my home after Hurricane Michael. They hardly done any work so I fired them and they will not return the deposit
I hired this company to do repair work on my house after I received hurricane damage from Hurricane Michael. After 7 months they only had the insulation in the exterior walls, some ductwork, and the rough in for electrical done. After constantly would not get responses to my texts, email, and phone calls to found out when work was going to be done on my house I decided to terminate them due to lack of progress and breech of contract due to them not meeting the timelines in the contract. They went through three project managers and with all of them, the few times they did return my call is was all excuses. Then I would go another month without being able to reach them again. After I terminated them I asked them to determine the cost for the work that was done and return the rest of my deposit. It has been 4 months since then and they have acknowledged they owe me money through email but they have not returned the remainder of my deposit.

Honey2DON'T - ABSOLUTE NIGHTMARE.

I came away from my experience with this company feeling like I had been emotionally abused and have lasting PTSD. The idea of ever hiring another person to do work on my home makes me want to throw up. I spent the last 2 months of my 9 months dealing with them (was supposed to be a 4-6 month job) waking up almost every night with panic attacks. I cried on the phone with them at least once a week. If I posted my text message threads here, you would be shocked at the rudeness and unprofessionalism.

They started strong, did a great sales pitch, and got the early work done well and in a timely manner. But soon work slowed and slowed, people came by less and less often, and at once point nearly 3 months went by without anything being done. I was repeatedly ignored, talked down to, and gaslighted.

In the end, we were so late on completion that we risked losing our home so I had to accept sub-par work, shoddy workmanship, downgraded materials, and over-charges just to get away from them. I would not recommend them to my worst enemy.

Failure to contact me, Failure to complete work, Failure to return money of unfinished work, Irate Owner, Failure to provide expense report of funds
Signed Contract with Honey2Do on 4/15/19 to complete interior and exterior of home. They worked on the home for 2 weeks, and never went back. Property Manager David failed to give me updates because they never went back to my property. I would text/call for updates and sometimes would have to text again a week later because I received no response. I hired someone to look at my home and was told wiring was shoved back into walls (not rewired as Honey2Do said. They did not demo the whole home but they were getting ready to paint. Painting over base boards instead of replacing them as the insurance paid them to do. Gave me a cheaper garage door and my insurance approved them for a premium garage door with windows as I had previously. I learned this morning they forged my husbands signature on the notice of commencement to obtain a permit, that was also signed by their notary. My husband was not present, did not present a drivers license or sign. Someone in his company signed for him. Once I finally spoke to him to work things out, he was very irate, yelling at me, feeling I was entitled wanting to speak to the owner because I was having issues. I asked to please give me another contact as David their property manager would never respond to me, he then forwarded that email to his property manager CCing me so he can see what I said involving my concerns after I asked to work with someone else, then proceded to say that is who I will continue to work. When I finally asked them to leave my home because I was concerned with the well being of my home. They threw a tantrum, kicked off my storm door, opened all my windows, opened my garage door, and left my property unsecured and unsafe. We are a military family who needed help fixing my property while we live remote and they knew someone would break in my home and damage it. They continue to tell me they will not refund me for the money that was not spent. I hired a 3rd party adjuster to review my adjusters report to what was actually worked and it was less than half. Honey2Do will not provide me an expense report of how they spent my funds. and they have illegally forged my husbands name on documents.

Definitely do not recommend. If you want your home done properly, find someone capable. And that is NOT honey2do. Not only do they not do work to code, they don't have any respect for their customers. Not only did I have to fight for my own materials at times, I had to correct their field guys math on more than on occasion! They don't have their own workers. They hire fly by night crews and don't bother to supervise them at all. They leave projects unfinished and they cannot seem to stick to a deadline. Not only was it on me, the customer, to prove my scope work AND whether or not the "owner" had agreed upon my deadline but it was also on me, the customer, to have to fight to have my jobs done correctly. After going through hurricane Michael and struggling to find people who would actually try to help us put the pieces back together, it was a huge slap in the face to have had to fight with honey2do just to get the stuff done Not only right but to code and worth some respect.

Whatever you do , do NOT hire this company to do any type of work if you expect it to be done as promised . I contacted them for an estimate approximately one month ago after buying a house that was in need of some repairs / renovations ( we had used a similar company locally ). We wanted one company that could do most of the renovations and after reading the reviews we thought this one would fit our needs . We bought the house in May and needed the renovations done in a timely manner so that our daughter could move in prior to starting graduate school . We also had to time the renovations around other repairs that needed to be done first and with still others that could not be completed prior to Honey 2Do doing their part of the renovations . I contacted the company around Mother's Day and had to call them repeatedly to get the actual written estimate . We wanted the exterior of the house painted , stucco repaired , the roof sealed and a window installed . I sent many emails and had many phone call conversations with Ginger , the administrator and person who answers the phone and who does the scheduling . I finally got the written estimate from James on May 24 ( van was broke , they were behind on estimates , excuse after excuse ). As soon as I received the estimate I emailed the corporation office and the administrator , Ginger , to inform them that we accepted the estimate and that we wanted to proceed with the work . I also called Ginger and gave her the dates of when the electrician and kitchen installers would be there and the code to the lock box . She said she would speak to the owner , John , and after several more emails and phone calls the men were scheduled to start work on June 4-8 . During the conversations , we discussed the window installation , confirmed the type of window we wanted and she was told that getting the window done first was a priority as the alarm system needed to be installed and the driftwood paneling could not be completed until the window was installed ( all of the other work was exterior and could be done after my daughter moved in ). Ginger also stated that she would order the window that was written in the estimate and that a deposit was not necessary since the renovations were less than $5,000. Last week I called and emailed Ginger to confirm the start date of June 4 and to advise her that the electricians were done with their work . Yesterday ( the day the window was supposed to be installed ) I received a phone call from the original estimator James that the window had not be ordered . Apparently , it was a special order and now ( the day it was supposed to be installed !) they would require a deposit before they could even order the window . The window would take several weeks before it would come in ! Several phone calls later , they did not take a deposit from me ( didn't know how ) and I have been getting the run around for 2 days . I was promised that John , the owner would contact me ( didn't happen ) and James promised he would get the issue resolved even if he had to drive to every glass place and get the window and drive to Orlando to get the deposit check from me himself . I never got a phone call from john the owner , James or ginger to let me know the status of the window or when the work would be started ( if at all ). It took a lot of time and effort to get other estimates from other companies to do the renovations that I passed by when I hired homey2do . Now , I am right back to where I started . If you want a company that is full of excuses , blows you off , doesn't respond to emails or return phone calls , doesn't communicate with you or amongst themselves , makes promises and doesn't fulfill them and says " well , I told know what to tell you ".... then hire this one .