H. Rubin Vision Center

I paid a $co-pay that I found I did not owe [redacted] - office manager has lied to me and insurance company about sending a reimbursement check This complaint is not about Dr [redacted] I really liked him and feel he did a thorough exam My complaint is about, [redacted] , the office manager I have vision insurance that does NOT require a co-pay I didn't realize this when I went to the office so I paid the $I was told that I owed Then when I received the OEB I found that there is no co-pay The office insisted that, yes, there is a co-pay I contacted my insurance company and they called [redacted] She still insisted there is a co-pay but told my insurance that she would send a refund check No check I called and was told it would be sent No check I called my insurance company and they, once again, called No check My appointment was in January It is now almost September Today I went to Pearl Vision (the Myrtle Beach office of HRubin is now affiliated wit

I want to get a refund for the product I don't need and for the service what was not satisfactory$
On April XX XXXX I went to see the Dr.Fouad *** O.Dat H.Rubin Vision Center (N.Kings HWY, Myrtle Beach SC, phone # XXX-XXX-XXXX) I had a problem with my left eye, like something was in a corner of my left eyeDoctor checked my eyes and prescribed my a glasses (-1,on both eyes)On April the glasses was ready, when I tried the glasses I felt right away kind of giddiness and auraole around the letters I tried to readI did not take the glasses, made appointment with doctor on April On this appointment doctor Fouad said that I need a surgery on my left eye but he can provide a treatment, I refused and made appointment with DrCarl *** (Coastal eye group, XXX XXth aveNMyrtle Beach, XXX-XXX-XXXX) on June XX XXXXDr*** said I had a very dry left eye and insirted a tier opener in my left eyeAs for vision I have 20/on my right eye and 20/(because

I want a refund of the amount of $that I overpaid to HRubin Vision Center, as promised by the manager
After years of putting off this expense, on September 18, I purchased a pair of glasses, including: Eye exam and these components of glasses: Refraction, Liz Claiborne Frame, Varilux Comfort lens, Polycarbonate Upgrade, Transitions Component, Crizal Advance, Material Copay and Sales Tax I was able to tolerate the following "bumps on the road" that H Rubin Vision Center in North Myrtle Beach incurred and fixed: The initial prescription from the initial exam was incorrect, and I was re-examined by H Rubin and provided a corrected prescription that "works", The initial pair of glasses had scratches on the lens, despite the paid-for Polycarbonate Upgrade, and I feel I was "oversold" on features that did not accommodate the size / style of lens I bought, namely the Transition Component
In November 2017, H Rubin finally provided me a satisfactory pair of gl

I paid a $co-pay that I found I did not owe *** - office manager has lied to me and insurance company about sending a reimbursement check
This complaint is not about Dr*** I really liked him and feel he did a thorough exam My complaint is about, ***, the office manager I have vision insurance that does NOT require a co-pay I didn't realize this when I went to the office so I paid the $I was told that I owed Then when I received the OEB I found that there is no co-pay The office insisted that, yes, there is a co-pay I contacted my insurance company and they called *** She still insisted there is a co-pay but told my insurance that she would send a refund check No check I called and was told it would be sent No check I called my insurance company and they, once again, called No check My appointment was in January It is now almost September Today I went to Pearl Vision (the Myrtle Beach office of HRubin is now affiliated wit