GVC Services Pro Appliance Repairs

The bellow is the information that might help with my case I sent the GVC company the attached letter asking them for paymentThe invoice you see is what they gave me charging me the $I also included a detailed summery of all the communication I had with them Please also find pictures of the text messages exchanged with the main employee of GVC appliance, here you can see he acknowledges error and texts that he will refund the $150.00, hope this helps.Thank You, [redacted]

The bellow is the information that might help with my case.  I sent the GVC  company the attached letter asking them for payment. The invoice you see is what they gave me charging me the $150.00. I also included a detailed summery of all the communication I had with them....

Please also find pictures of the text messages exchanged with the main employee of GVC appliance, here you can see he acknowledges error and texts that he will refund the $150.00, hope this helps.Thank You,[redacted]

Review: I contacted GVC to repair my stove in my rental property. He was suppose to review the issue and call me before he repaired the stove. He fail to do this and just repair the stove. He called me to charge when the job was done. I was not happy but I did not complain and paid the services. A couple days later my tenant call him to let him know that the burner on the stove that he repaired was not working, he promise to go fix it but he did not show up or call to reschedule the appointment. I called him and send him an E-mail and on the phone he told me that he had an emergency and he was not able to go or call. I understand thinks happened so I told him to call us back to make a new appointment but he never did. I called him again and send another E-mail and he told me that he will go but once again he did not show or call. I believe I gave him enough time to go back and fix the issue. I want him to refund the money for that repair so that I can get someone else to repair the stove.Desired Settlement: I want him to either fix the stove or refund me the money so I can get someone else to do the job.

Consumer

Response:

I just want to thank you for your support with this issue and notify you that [redacted] fix the issue today. I am not sure how to close the complain on the website.