Gutter Works

gutter works installed gutters around my house on MondayThey did a fantastic job and even walked the yard picking up any loose materials Very friendly team and very knowledgeable I would recommend Gutter Works to anyone that is looking for a reasonable priced and honest company to install your guttersI'm very happy with there work as I'm sure anyone who uses them will be

I contacted this company to give me a quote to install gutters on the back and the front of my houseThe price I was given to do the entire house was what I was expecting to do just the back and the frontVictor gave me the quote and told me they could do the job the very next dayI was impressed with how fast they could do the work and even more impressed with how good the work was done All of the employees with this company that I dealt with or professional, knowledgeable and friendlyThey did a great job and my house looks amazingI would definitely recommend them for anyone looking to have gutters installed on their property

Quality job done at a fair priceProfessionals all aroundVery helpful and knowledgeableI will work with them in the future

We can not open and see the pictures in question.Would like to see them.Email them to [redacted] for our review

Got multiple quotes from multiple companiesThey were by far the most friendly and customer oriented! (Not to mention the most family oriented) Definitely affordableInstalled gutters AND screen walls in the same day(With a doggie door for my pups) They definitely gave 150%! Very happy with their service! Highly reccomended!
2/15/
Winter Haven

Tell us why here
On 8/23/we installed two rear tires on Mr***s Porsche.They were mounted with a Coats 6060Ax Rim Clamp machine which does not touch the rim.On 8/27/Mr.*** came by to inspect the rims and they were damaged by road rash from coming in contact with curbs or
such.We are open to having the rims repaired and passing on our discounted cost to Mr***

We reviewed the pictures and the wheels are damaged from road hazards and not our tire machine.We would be happy to have all four rims reconditioned and pass our cost on to the customer.If this is not acceptable I cant see us resolving this issue

With all due respect, I'm sure the 6060ax is a fine machine, and if used properly, would produce satisfactory resultsHowever, it was not used properly which caused damage to the rimsIt was not curb rashYou cannot damage the top of the flange without damaging the face of the rim/flangeThis was caused by some sort of bar or lever that either puts the tire on or takes it offAnd furthermore, curb rash does not burr the metalToo much force was used to do the job.And, as per the instructions for this machine, the installer should have inspected the wheels with the customer before working on the wheelsThis was not doneI have provided images to further illustrated my pointImage file-1.jpg - burred metalWrong angle for it to be curb rashAngles directly into the tireWhere the bar goes to seat the beadNo damage to the face of the rimImpossible to do with a curb.Image file-2.jpg - Carelessly scratched and dirtyImage file-4-1.jpg - burred metalCurbs don't burrThis was force.Image file 5-1.jpg - Each of the spokes are scratched/pock markedCurb rash? Really? These images show the damage as it was when the car was returned to meI have still not cleaned or used the car sinceThis was not curb rash or carelessness on my partI will not return to this business for any work neededI do not accept the this resolution

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
What Dr*** ** *** said is not trueWe noticed his office at the beginning of that office visit that our primary insurance was expired at that point, and they should only deal with the other insuranceThey confirmed the awareness of the issue and we chose to trust themWhat happened in the next couple of months was totally a mess and we had to deal with dozens of bills from both insurance companyAnd what made us more frustrated was that after examining the bills carefully, we found Dr*** ** ***’s office charged both insurance companies and got paid for the exactly same serviceI agree this could have been settled much earlier if they were honest and knew better about how to do the jobI have never received any refund from Dr*** ***’s office as of today (Sep21st, 2016)I don’t know how they could say “we have reached out to the patient and refunded him the amount of dispute, $117, as a show of good faith”, despite several months has passed since the dispute happened
Regards,
*** ***

Great customer serviceFriendlyAffordable Gutters done in one day

From the quote to finishing the work GuttersWorks did a very professional, well done installation not only of gutters to the whole hone but also repairing the pool screenerThey exceed my expectations and their support to quick made a fix with a minor issue was excellentI highly recommend them for gutters and pool screener needs

Excellent work done on time and at quoted priceMet all our needs

In January patient was seen in our office for a total of $212.00. Our office received $from *** Insurance (Primary) on February 9th 2016, and $from Metlife on March 3, 2016. *** was responsible for $11.00, which was not received from himWe informed *** that both insurances were active and that *** paid for the January visit. We received a pre-authorization from *** dated January 26, 2016. A treatment plan was presented to *** for the next visit where we indicated that neither of their insurances covers nitrous and that since they have dual insurances we would not collect co-payment for the restorative because they would coordinate benefitsOn February 15, 2016, *** agreed, signed, for the restorative treatment and paid $for the nitrous oxide only. The treatment plan says “dual insurance”. If *** did not agree, then he should have not signed(see attached)*** never contacted us nor raised any issues or concerns to us regarding the matter of their primary insurance (***) was billed and paid out. Again, we NEVER received any call or email that their *** insurance paid for their son’s treatment. On May 9th 2016, our office received a letter in the mail dated May 3rd, from *** insurance stating that when the claims were processed the coverage was active, but their records indicated that coverage termed on 9/30/Upon receiving the letter, we reached out to *** and via telephone and email on May 9, (see attached) regarding a letter received from *** insurance*** indicated they overpaidWe called *** to get more details regarding the overpayment and how this happened if the policy terminated September 30, 2015, wondering why claims in were being paid. The representative from *** stated that ***’s group employer did not notify *** of this termination, so that is why *** paid as activeWe then went to explain to *** that there is no credit on ***'s account, there is actually a balance of $due (from January visit, notated earlier), and that we never received payment from the patient for these services, except for the $nitrous. *** advised us to contact the patient to request the money due so that they can get reimbursed for the over paymentWe reached out to *** via telephone on June 15, to inform him that *** is asking for a refund however, there is no credit on his account to refund his insurance companyWe asked him if we could process the last card on file (used for the $nitrous) and we would issue the check directly to *** so that he did not have to get involved. He refused to pay because the treatment plan said there is no co-payment for the treatmentWe explained to him on the phone that the treatment plan and co-payments are always an estimate, and cannot be determined 100% until the claim has been processed The form he signed with this disclaimer is attached for his review He knew that both insurances were being billed for his son’s treatment; it said it right there on the form he signed as well as the insurance company sends a copy of the EOB and pre-authorization of benefits to the subscriber. After being very clear on the phone that he was not going to pay our office, we contacted his insurance (***)After our conversation with ***, we placed a call to *** insurance to inform them that we did not receive a co-payment from *** for the restorative work and there was no credit on the account to send them the requested refund check. They told our office they would contact the member directly regarding the amount dueOn July 5, 2016, we received a letter from *** dated June 29, 2016, stating they will pursue the member for over-payment (see attached)On July 13, 2016, *** wrote a star review of our practice on YELP stating “She checked the information and assured us that even the one insurance will cover most of the cost and there was only around $deductible” which he knows was not the deductible, it was nitrousHe also wrote verbatim, “several months later, we got messages from them stating that they charged the wrong insurance and of course got denialThey then turned back and would like us to pay $They even said through the phone that they were helping us to deal with this.” We never asked *** for $or even close to that amount; we previously asked *** for co-payment to our office for services rendered so that we can send the check directly to ***His claim on that review is false; The only truth to his review is that “they were helping us to deal with this,” because we were helping and trying to be the middle man to make things easier, however, he did not cooperate and we had to exclude our office from the situation and have it be between him and his insurance companyTwo months go by and we never hear from *** regarding this matter. We received a letter from Revdex.com in September stating *** opened a claim and we owed him money. He was requesting $because he sent money to his insurance (***). We never heard from *** to inform us he sent money to ***, now he is going through the Revdex.com to ask us for the money. To settle his complaint/dispute so that we can move on, we mailed him a check in the amount of $after reading his complaint to the Revdex.com. Standard mail takes 2-business days. Based on his time frame response to ours, he did not wait that amount of time before responding not receiving a check yet. If he claims he still has never received it, we encourage him to contact us and we can void the previous check and he can come by and we will issue anotherAt this point, we have gone above and beyond all we can do to assist in the situation. We hope that *** is satisfied and his complaint of $is now resolved

I contacted this business the owner came out the next day and gave me a quote which was reasonable and perfect price was very informed answered all my questions we set up a scheduled appointment they were here when promised and the young men that came out were the sons of the owner and from the time they got here till that afternoon around 3:those young men worked their butts off very respectful very informative answered any questions I had and it's a wonderful job beautiful exactly how I pictured it I've already recommended this company to my neighbors and handed out a few business cards alreadyand they even gave me a Veterans 10% discountI highly recommend them

In March of we contacted Vic Zafra with Gutter WorksHe came right out to the house, gave us a reasonable estimate and a brochure with colorsWe looked at the brochure but could not get an exact color we thought would matchMy wife called back and asked if they had a color ring with actual samples, Vic brought them right outOnce we picked the color the crew came out and had the gutters installed just the way we asked with downspouts in the exact locations we wantedLater that afternoon we had a heavy rain shower and the gutters worked perfectlyThis is the best contactor I have worked with in Lakeland

Initial Business Response /* (1000, 9, 2015/07/20) */
Business called Revdex.comStated they have been in contact with consumer and have promised to complete the work this week

THIS COMPANY HAS DONE TWO JOBS FOR ME WITH NO PROBLEMS.THEY PROVIDE EVERYTHING ON TIME, PRODUCT AND SERVICE.THEY WENT EXTRA MILE TO REPAIR ONE SMALL AREA DONE THREE YEARS AGO NO EXTRA CHARGE.THE OWNER PROVIDE ME OTHER RECOMENDATIONSFOR MY TWO JOBS I GIVE STARTS

I was surprised to hear of this complaint as we have attempted to explain to this patient how his insurance works and how we had complied with his insurance per our obligation Unfortunately, this patient did not understand how his dual coverage insurance works and that is the cause of his
frustration He should be upset at the insurance companies, not our office We followed the insured's request to bill his secondary insurance, but that claim was denied due to it being secondary, not primary insuranceWe then complied with his secondary insurance's request that we bill his primary insurance In any case, we have reached out to the patient and refunded him the amount of the dispute, $117, as a show of good faith Again, this could have been settled much earlier had the patient understood how his dual coverage worked and allowed us to help him navigate the sometimes confusing path to understanding dental insurance Instead he attempted to deal directly with the insurance company himself without informing our office

We can not open and see the pictures in question.Would like to see them.Email them to [redacted] for our review.

Gutter works installed my gutters about a month ago now. I had to wait for aboutv 3 weeks to actually see rain come down them but now that we have had some rain I can see the work done was well done. It took them about a week to come out and do the job as they are very busy but I was able to get a quote over the phone with the preliminary measurements I provided. They showed up on time and They worked fast and we're done in a few hours. Overall I'm very happy with the work and service provided and would not hesitate to use them again.