Guitar Doctor

Initial Business Response /* (1000, 5, 2015/08/10) */
[redacted],
With respect to your letter dated [redacted] I submit the following response. The patient stated that when given her prescription on [redacted] she was not given her cylinder and axis numbers to which she is...

entitled to . The reason that there are no numbers is that she does not have [redacted] therefore there are NO cylinder and axis numbers in her glasses prescription . She was given her FULL glasses prescription when requested. When she called the office the secretary was talking about PD numbers and NOT cylinder and axis numbers .In summary she received a full eye examination on [redacted] and a complete prescription for glasses was given to her when she requested with NOTHING omitted . [redacted]

Initial Consumer Rebuttal /* (2000, 7, 2015/08/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They explained it a lot better now then when I called them. Thank You for the help.