Guardian Headache & Pain Management

Initial Business Response /* (1000, 7, 2016/01/21) */
The issue was resolved in the manner requested by the filer of the complaintA check for $35, the amount for one office visit co-pay that was double charged in error, was mailed to the home address of the filerThe issue was investigated and
was the result of a communication error between the clinic and the offsite billing service provider, in which the latter sent a billing statement for the amount already paid in officeAfter carefully reviewing of the records to determine that no other co-payments were missed for previous office visits, it was concluded the amount charged was in error and returned to the patient via check by mail, per the patient's request::
Initial Consumer Rebuttal /* (2000, 9, 2016/01/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I would like to send my appreciation and thanks to your organization for the resolution of Complaint ID#:
Business Name: Guardian Headache & Pain ManagementA check was received for the $