Guardian Energy Technologies Reviews (2)
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Guardian Energy Technologies Rating
Address: 2033 Milwaukee Ave # 136, Riverwoods, Illinois, United States, 60015-3581
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Deceptive website: They claim to have the product in-stock and ship it out that day if ordered by 2:In reality they don't stock the product and takes at least a couple weeks to ship the productThey won't tell you this ahead of timeI contacted them a few days after I was supposed to receive the product and was told that it should ship in a week or so but couldn't get me an exact dateI had to delay all of the contractors on my basement remodel project due to thisHad I know this, I would have order a different brand
Team Foam it Green spent time on 9/28/16, 10/5/16, 10/6/16, 10/7/and 10/10/trying to help this customer troubleshoot his do it yourself kitWhere this stands is that the kit is only warrantied for days after opening the kit The customer is only in need of a new spray gun - that is all Our offer stands to help them with this $part but first they must remove the Revdex.com complaints and now the Rip Off ReportOur stated warranty is here: https:// [redacted] .com/why-choose-us/warranty/ It states that if a customer believes the kit is a warranty and we can't work it out over the phone to determine it is manufacturer defect but the customer still believes it is a defect, they must return it for inspection Mr [redacted] is not qualified to determine if this is a warranty He has not followed the warranty procedureThese statements are bordering on slander A stated warranty is a legal document that GET takes very seriously about upholding We've spent days trying to determine over the phone if this was a manufacturer defect as to avoid Mr [redacted] having to send the kit back for inspection Claiming a company is not following their legal statement just because Mr [redacted] is not getting what he wants is a very strong, and actionable statement Mr [redacted] should follow the warranty procedure if he would like the kit he has to be considered for warranty by returning it for inspection However, again, if it was opened longer than days ago, it is out of warranty