Gruetzner's Collision Center Reviews (2)
Gruetzner's Collision Center Rating
Address: PO Box 346, Elgin, Texas, United States, 78621
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It is true Ms [redacted] had her car fixed her for the second time in less than monthsWe did all repairs by the book as can be confirmed with State FarmYes we did have an incident and the carpet was burnedWe replaced the carpet asap with the use of Subaru original partsEverything was explained in detail to this customerShe if very verbally abusive to everyone and then she would call back the next day to apologize for her abusive behavior, then call the next day to yell some moreAlso left out of Ms [redacted] s complaint was her accusing us of driving her Subaru for miles and even called Travis County to report it to the vehicle theft department until she was proven wrongI think this customer is an unhappy individual that has targeted us as her next whipping postWe talked to Ms [redacted] throughout the repairs and explained processes, etcWe are honestly all blown away here at her actions and behaviorI have no problem giving her a copy of the carpet invoiceWe did labor free of course
It is true Ms*** had her car fixed her for the second time in less than monthsWe did all repairs by the book as can be confirmed with State FarmYes we did have an incident and the carpet was burnedWe replaced the carpet asap with the use of Subaru original partsEverything was
explained in detail to this customerShe if very verbally abusive to everyone and then she would call back the next day to apologize for her abusive behavior, then call the next day to yell some moreAlso left out of Ms***s complaint was her accusing us of driving her Subaru for miles and even called Travis County to report it to the vehicle theft department until she was proven wrongI think this customer is an unhappy individual that has targeted us as her next whipping postWe talked to Ms*** throughout the repairs and explained processes, etcWe are honestly all blown away here at her actions and behaviorI have no problem giving her a copy of the carpet invoiceWe did labor free of course