GrowJoy

recieved only one plant from order of $100. You can't not contact company. Phone number on web is not valid.
"SCAM"

I placed two orders for plants with this company the first order arrived with the plants I order. The second order I bought additional plants two of the plants were not sent in the order. I company gave me points on my account for one plant and the second plant they did nothing to provide a refund. the points they provide on my account required me to have to just buy more plants from this company. There are just better companies out there sell plants that do not act this way. I do not expect they will ever send me the plan I ordered and I suggest we buy plants from the companies that are doing this correctly

Scam company. Do not waste your money.
Customer service is nonexistent. They never answer the phone. They do not respond to emails. I have filed complaint with the Indiana BBB.

OUR UNDELIVERED ORDERS:
THESE ARE OUR ORDERS:
David Elliott - Previous Orders
Order #StatusOrder TotalOrder Date
493720Processed43.755/19/2021
492528Processed17.495/16/2021
492525Processed24.995/16/2021
492239Processed16.245/15/2021
491971Processed24.995/15/2021
490211Processed40.005/9/2021
THANK YOU, CHRISTOPHER WALTON
(360)483-9599

GROWJOY MEMBER DAVID ELLIOTT & CHRISTOPHER WALTON.
THREE WEEKS AFTER MY INITIAL ORDER AND I WAS TOLD THAT MY FIRST ORDER WILL NOT SHIP OUT UNTIL THE 30TH OF MAY. THEY ARE SO FAR BEHIND IN CUSTOMER SERVICE- NOT COVID RELATED- THAT IT AS IF THEY DO NOT HAVE ANY SERVICE. DO NOT WASTE YOUR TIME TRYING TO CALL THEM. IF YOU NEED PLANTS SOONER THAN A MONTH YOU CAN DO MUCH BETTER ELSEWHERE.
(317) 488-2222
Better Business Bureau Serving Central Indiana

Three weeks after my initial order and I was told that my first order will not ship out until the 30th of may. They are so far behind in customer service - not COVID related - that it as if they do not have any service. Do not waste your time trying to call them. If you need plants sooner than a month you can do much better elsewhere.

Initial Business Response /* (1000, 5, 2016/07/27) */
After talking with *** and our processing bank, it appears we do in fact owe her a refundThe refund will be completed within the next business days*** is aware and has agreed with our findings***

This letter is in reply to a complain we received
from you regarding *** ***, complaint #*** dated February 20, 2018.First, allow me to say how sorry we are that ***
is going through all this regarding her order #*** placed on 10/1/2017.*** states that we do not return emails
and that
this was a fraudulent charge to her credit cardWe do not feel this is the caseWhen she first
contacted us about her order, we had UPS track it and they had proof of it being delivered to ***'s address,
the same one that was on her orderSo, we cannot refund an order that had been
placed and delivered to the address on the orderThen *** told the CC card company that it was fraudulentWhen they asked us
for details, and we had proof of delivery, they found that it was in fact a good charge and they did not return ***'s
moneyNow moreover, she has left
the same discouraging comments on our Facebook page.We cannot say who really ordered it; however, it
all originated and ended at the same homeMaybe someone else in her home
ordered the plants and used her cardI wish she had just called and talked to
usI have even mentioned the same in response to her Facebook post, I have yet
to talk with*** .So, we cannot in good conscience refund an order where
there are such discrepanciesFeel free to contact me with
any more info you feel is warranted.Sincerely,*** *** Owner, GrowJoy IncWS.Berne IN