***,Thank you for your additional feedbackWe have been very clear about the reasons for retirement of the applicationUnfortunately, application developers retire applications all the time for a variety of reasonsWe never represented that you would be able to use this application forever and we;re sorry that you had that impressionIn fact, our Terms of Use Agreement specifically states that we may change, suspend, or discontinue any portion of our services at any time, including applicationsWe recognize that discontinuing an application has the potential to cause users disappointment, which is why we pulled the application from the store one-year prior to retirement so that purchasers would have a minimum of one year of use of the application We understand that this resolution doesn't meet with your satisfaction and that you'd like a full refund after 3+ years of using the applicationUnfortunately, we are not willing to provide such a refundYou are welcome to continue using the geocaching.com website for free and we do hope you'll consider using our new freemium Geocaching application going forward.Sincerely,Geocaching HQ
Mr [redacted] , Thank you for your commentsAs a company, we have been very public and transparent regarding the reasons for our classic mobile application retirement after many years of serviceOver one year ago, we publically announced that we would be retiring the class Geocaching app and we provided the reasons at that timeWe immediately removed the apps from the app stores so that no further purchases could take place and so that all purchasers would have at least one year of service through the application, if not much moreOne year later, as promised, the classic geocaching application has been retiredHere is a link to our blog, once again explaining the reasons for the application retirement: https://www.geocaching.com/blog/2017/02/the-geocaching-classic-app-is-retiring/W...⇄ have replied to your recent emails, as well as the many other emails you've sent to us over the yearsIt is our intention to provide a great responsive service to all geocachers and our plan is to make the new Geocaching application work well for everyone.As always, you are welcome to participate in geocaching and use the geocaching.com website for freeIf you do not like our new app as we continue to develop it, we would encourage you to explore the ecosystem of third party geocaching applications and services which are powered by our free API and the generous support of Premium MembersMore info can be found here: http://support.groundspeak.com/index.php?pg=kb.page&id=
***,Thank you for your additional feedbackWe have been very clear about the reasons for retirement of the applicationUnfortunately, application developers retire applications all the time for a variety of reasonsWe never represented that you would be able to use this application forever and we;re sorry that you had that impressionIn fact, our Terms of Use Agreement specifically states that we may change, suspend, or discontinue any portion of our services at any time, including applicationsWe recognize that discontinuing an application has the potential to cause users disappointment, which is why we pulled the application from the store one-year prior to retirement so that purchasers would have a minimum of one year of use of the application We understand that this resolution doesn't meet with your satisfaction and that you'd like a full refund after 3+ years of using the applicationUnfortunately, we are not willing to provide such a refundYou are welcome to continue using the geocaching.com website for free and we do hope you'll consider using our new freemium Geocaching application going forward.Sincerely,Geocaching HQ
Mr [redacted] , Thank you for your commentsAs a company, we have been very public and transparent regarding the reasons for our classic mobile application retirement after many years of serviceOver one year ago, we publically announced that we would be retiring the class Geocaching app and we provided the reasons at that timeWe immediately removed the apps from the app stores so that no further purchases could take place and so that all purchasers would have at least one year of service through the application, if not much moreOne year later, as promised, the classic geocaching application has been retiredHere is a link to our blog, once again explaining the reasons for the application retirement: https://www.geocaching.com/blog/2017/02/the-geocaching-classic-app-is-retiring/W...⇄ have replied to your recent emails, as well as the many other emails you've sent to us over the yearsIt is our intention to provide a great responsive service to all geocachers and our plan is to make the new Geocaching application work well for everyone.As always, you are welcome to participate in geocaching and use the geocaching.com website for freeIf you do not like our new app as we continue to develop it, we would encourage you to explore the ecosystem of third party geocaching applications and services which are powered by our free API and the generous support of Premium MembersMore info can be found here: http://support.groundspeak.com/index.php?pg=kb.page&id=