Greg S. Velasquez Construction

A full refund has been issued to the customer via [redacted] send money in the amount of $25.49, the full amount paid We have cancelled the issued refund check as it has not reached its destination Our apologizes for the delay

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[A default letter is provided here which indicates your acceptance of
the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

*** ***, We apologize that you were given incorrect information We are unable to accept Gift Certificates online We have placed a $credit on your account for you to use on your next order To use the credit you have to call to place your order 800-4-MOVIES Let
them know that you have a credit on your account that you would like to use You can pay for the balance using a credit card If you do not wish to use a credit card you may mail in a check or money order to pay for your order and deduct the $credit.Regards,Movies UnlimitedCustomer Service

We have issued a refund check for the return merchandise received back on the duplicate error

To Whom It May Concern:Please be advised that Movies Unlimited has been acquired by Alliance Entertainment. All inquiries should now be addressed to:
Ricardo M***
","sans-serif">Director Sales Support
*** *** *** ** ***
***
*** ***Please contact Ricardo about the change of ownership ASAP.Thank you,Ed W***General ManagerMOVIES UNLIMITED*** *** ***
*** ** ***

To Whom It May Concern:Please be advised that Movies Unlimited has been acquired by Alliance Entertainment. All inquiries should now be addressed to:
Ricardo M***
","sans-serif">Director Sales Support
*** *** *** ** ***
***
*** ***Please contact Ricardo about the change of ownership ASAP.Thank you,Ed W***General ManagerMOVIES UNLIMITED*** *** ***
*** ** ***

We have issued a refund in the amount of $ We do show that representatives did issue separate refunds but unfortunately the refund checks did not generate We apologize for the long delay and but you can expect a refund check in the mail in the next weeks. Best
regards, Customer Service

We have issued a refund check for the return merchandise received back on the duplicate error

A full refund has been issued to the customer via *** send money in the amount of $25.49, the full amount paid
We have cancelled the issued refund check as it has not reached its destination
Our apologizes for the delay

? I didn't respond immediately to the company's response because I have been told for months that Movies Unlimited would send me a check? I thought I'd wait to see if they would come through? As of today, they have not sent me a check, as usual? If there's anything further I can do, let me know? Thanks,?

We have issued a refund in the amount of $58.47.  We do show that representatives did issue 2 separate refunds but unfortunately the refund checks did not generate.  We apologize for the long delay and but you can expect a refund check in the mail in the next 2 weeks. Best...

regards, Customer Service

[A default letter is provided here which indicates your acceptance of...

the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

A full refund has been issued to the customer via [redacted] send money in the amount of $25.49, the full amount paid.
We have cancelled the issued refund check as it has not reached its destination.
Our apologizes for the delay.

I didn't respond immediately to the company's response because I have been told for 3 months that Movies Unlimited would send me a check.  I thought I'd wait to see if they would come through.  As of today, they have not sent me a check, as usual.  If there's anything further I can do, let me know.  Thanks,

[redacted], We apologize that you were given incorrect information.  We are unable to accept Gift Certificates online.  We have placed a $10 credit on your account for you to use on your next order.  To use the credit you have to call to place your order 800-4-MOVIES.  Let...

them know that you have a credit on your account that you would like to use.  You can pay for the balance using a credit card.  If  you do not wish to use a credit card you may mail in a check or money order to pay for your order and deduct the $10 credit.Regards,Movies UnlimitedCustomer Service