To whom it may concern:This is in response to the complaint brought against our companyGreener Cleveland Put a new flower bed along the customer home in August of We installed many plants and a few died due to lack of wateringThe customer did call several times and we tried to respond with in a timely matterDuring the last visit at the home all plants but a few were in good condition and we agreed to refund the plants that were not livingA check has been mailed to the customer for the plants that were deadWe are sorry the customer had a bad experiencePlease let me know if there is anything else we can do [redacted]
To whom it may concern:This is in response to the complaint brought against our companyGreener Cleveland Put a new flower bed along the customer home in August of We installed many plants and a few died due to lack of wateringThe customer did call several times and we tried to respond with in a timely matterDuring the last visit at the home all plants but a few were in good condition and we agreed to refund the plants that were not livingA check has been mailed to the customer for the plants that were deadWe are sorry the customer had a bad experiencePlease let me know if there is anything else we can do [redacted]