Green

*** *** *** is displeased with Green for sending an unpaid balance to a collection agency on October 15th 2014.Green treated Miss ***'s lawn on 06/18/ ($49.00)An invoice was left at the residence immediately after the treatmentThis treatment remained unpaid on the date of
Miss ***'s complaint.On 08/13/Miss *** stopped our technician from applying a treatmentMiss *** was not charged for this treatment.Miss *** cancelled her account on 8/13/10:21:AM via email(email attached)Miss *** contacted us via email on 09/15/2014at 6:55am asking "how much do we owe on the *** acct? 49.00?"Green replied on 09/15/at 8:am: "Good Morning, The balance is $51.45.You can pay online at any time at www .letsgetgreen.comThanks!Cutler"The account was forwarded to a collection agency ONLY AFTER Miss Raisin was notified of the past due balance on 8/& 9/via U.SMail and 08/01,09/and 10/via email to [email protected] .AS of 05/15/Miss *** paid the $balance to American Profit RecoveryMiss *** has satisfied her debt with Green and American Profit Recovery

Review: This company is so rude!!! I have been a loyal customer for at least five years paying all the time!! We lost our job so I saw the guy coming to do the treatment on our yard and I ran out there to tell him not to do the treatment as we could no longer afford the 49.00 per treatment..I then came in and called the company as well. Needless to say I got the bill that they did the service anyway and then they send the 49.000 to the collection agency! That is terrible customer service..I have given this business so much business when people asked about our yard. They are not nice and now I have this fee on my credit from them for now 50.96!!! Really!!!

Business

Response:

[redacted] is displeased with Green for sending an unpaid balance to a collection agency on October 15th 2014.Green treated Miss [redacted]'s lawn on 06/18/ 2014. ($49.00)An invoice was left at the residence immediately after the treatment. This treatment remained unpaid on the date of Miss [redacted]'s complaint.On 08/13/14 Miss [redacted] stopped our technician from applying a treatment. Miss [redacted] was not charged for this treatment.Miss [redacted] cancelled her account on 8/13/2014 10:21:40 AM via email. (email attached)Miss [redacted] contacted us via email on 09/15/2014at 6:55am asking "how much do we owe on the [redacted] acct? 49.00?"Green replied on 09/15/2014 at 8:14 am: "Good Morning, The balance is $51.45.You can pay online at any time at www .letsgetgreen.comThanks!Cutler"The account was forwarded to a collection agency ONLY AFTER Miss Raisin was notified of the past due balance on 8/15 & 9/15 via U.S. Mail and 08/01,09/01 and 10/01 2014 via email to [email protected] .AS of 05/15/2015 Miss [redacted] paid the $49.00 balance to American Profit Recovery. Miss [redacted] has satisfied her debt with Green and American Profit Recovery.