Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]. I'm not responsible for any extra expense this company incurred needed to correct a job not done adequately the first time. They did not complete the job & then sent the first bill saying payment was past due when first the job was not completed & second no previous bill had been sent. rather than responding to me regarding an adjustment which I said I would immediately pay over the phone they sent it to a collection agency. Very poor performance & even worse billing system.
I will agree to pay for their seed with a cap of $25. The business spoke with me over the phone and they both agreedwith the $25.00 payment resolving this issue.
We have made several attempts to resolve this issue via phone and email with Mr. [redacted] He has not responded to any of our attempts. We are willing to come to a fair agreement to resolve this matter.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]. I'm not responsible for any extra expense this company incurred needed to correct a job not done adequately the first time. They did not complete the job & then sent the first bill saying payment was past due when first the job was not completed & second no previous bill had been sent. rather than responding to me regarding an adjustment which I said I would immediately pay over the phone they sent it to a collection agency. Very poor performance & even worse billing system.
I will agree to pay for their seed with a cap of $25. The business spoke with me over the phone and they both agreedwith the $25.00 payment resolving this issue.
We have made several attempts to resolve this issue via phone and email with Mr. [redacted] He has not responded to any of our attempts. We are willing to come to a fair agreement to resolve this matter.