My kids got two Green Dots gift cards. My sister was not aware that it was some sort of debit card when she purchased it, as it looks like any other gift card. After a year of sitting around, my kids gave those cards to me in exchange for cash. I have set up accounts online, although it was crazy to share SS information and all sorts of info just to be able to use $50 per card. Since it did not allow me to set up both in my name, I have used my son's info to register the second card. Though online chat, I have asked for information how to cancel the card, and was provided with following link: https://www.greendot.com/greendot/account/close-account . The link works, when you click on it, it does take you to the website, but it does not allow you to cancel the card. So I called the number on the back of the card and was told that the only way to cancel it is through phone service, which was not what I was told when the cards were set up. In the meantime, we have received personalized Green Dot Cards. They were shipped to our address. We have never requested that! It is supper creepy! This business is a scam. They sell their cards as gift cards and they don't warn you that it is some sort of debit card that will have all of your information stored and used in who knows what ways! If you need to pre-pay to use them, why is there a need to have your information stored???!!! They should not be allowed to sell their cards in the same spot as other legitimate gift cards, to avoid confusion.
My kids got two Green Dots gift cards. My sister was not aware that it was some sort of debit card when she purchased it, as it looks like any other gift card. After a year of sitting around, my kids gave those cards to me in exchange for cash. I have set up accounts online, although it was crazy to share SS information and all sorts of info just to be able to use $50 per card. Since it did not allow me to set up both in my name, I have used my son's info to register the second card. Though online chat, I have asked for information how to cancel the card, and was provided with following link: https://www.greendot.com/greendot/account/close-account . The link works, when you click on it, it does take you to the website, but it does not allow you to cancel the card. So I called the number on the back of the card and was told that the only way to cancel it is through phone service, which was not what I was told when the cards were set up. In the meantime, we have received personalized Green Dot Cards. They were shipped to our address. We have never requested that! It is supper creepy! This business is a scam. They sell their cards as gift cards and they don't warn you that it is some sort of debit card that will have all of your information stored and used in who knows what ways! If you need to pre-pay to use them, why is there a need to have your information stored???!!! They should not be allowed to sell their cards in the same spot as other legitimate gift cards, to avoid confusion.