Granite Ridge Reviews (1)
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Granite Ridge Rating
Description: Landscape Contractors, Landscape Designers, Landscape Lighting, Snow Removal Service, Landscape Maintenance, Contractors - Retaining Wall, Landscape Architectural Services (NAICS: 541320)
Address: W212 Spring Prairie Rd, Burlington, Wisconsin, United States, 53105
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Review: We had a landscaped deck and wall built by Granite Ridge. Upon final inspection of job, some unfinished items were found. [redacted](from Granite Ridge) assured me they would be back the next day to fix all items. No one showed up. After emailing [redacted] a few times he replied that they were busy, but would be out as soon as possible to take care of everything. This was in 2012. I never heard back again. I have emailed [redacted] twice this year, but he has not responded to either of them. It has now been a year since job was "finished", so now warranty is also up.Desired Settlement: Granite Ridge needs to finish job and then warranty work that they should have completed in August. Of 2012.
Business
Response:
Everything has been taken care of with the customer. Please contact them to verifiy that everything has been settled.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.