I APOLOGIZE FOR THE POOR CUSTOMER SERVICE ON THE TELEPHONE. WE NEVER REFUSED TO GIVE THE CUSTOMER HIS REFUND. IN FACT, THE CHECK WAS ISSUED ON SEPT 9, AND MAILED ON SEPT 14, (HAD TO WAIT FOR OWNER TO SIGN CHECK). *** WAS IN AND OUT ALL DAY AND *** WAS OFF ON THE
DAY IN QUESTION. CUSTOMER SERVICE WAS HANDLED POORLY AND THIS WILL NOT HAPPEN AGAIN. AGAIN, APOLOGIES TO CUSTOMER AND AM SURE HE HAS RECEIVED HIS REFUND BY NOW
I APOLOGIZE FOR THE POOR CUSTOMER SERVICE ON THE TELEPHONE. WE NEVER REFUSED TO GIVE THE CUSTOMER HIS REFUND. IN FACT, THE CHECK WAS ISSUED ON SEPT 9, AND MAILED ON SEPT 14, (HAD TO WAIT FOR OWNER TO SIGN CHECK). *** WAS IN AND OUT ALL DAY AND *** WAS OFF ON THE
DAY IN QUESTION. CUSTOMER SERVICE WAS HANDLED POORLY AND THIS WILL NOT HAPPEN AGAIN. AGAIN, APOLOGIES TO CUSTOMER AND AM SURE HE HAS RECEIVED HIS REFUND BY NOW