Grand West Hyundai

I am very sorry you guys have to deal with all thisI explained to you that Penske is sending us used parts to install in your vehicle, you said that was okay as long as it got us home! Anytime you put used parts in a vehicle you can't tell how long they are going to lastWhen you contacted the General manager he was welling to help pay the bill, but you told him if he didn't pay it you were going to call corporate and his head was going to roll and he would lose his jobThe General manager said he will not be threatened and he will not help! If you would have came to him asking for help and said we can't pay this, he would have helped

I am very sorry you guys have to deal with all this. I  explained to you that  Penske is sending us used parts to install in your vehicle, you said that was okay as long as it got us home! Anytime you put used parts in a vehicle you can't tell how long they are going to last. When you...

contacted the  General manager  he was welling to help pay the bill, but you told him if he didn't pay it you were going to call corporate  and his head was going to roll and he would lose his job. The  General manager said he will not be  threatened and he will not help! If you would have came to him asking for help and said we can't pay this, he would have helped.