Grand Crowne Resorts

Capital Resorts Group apologizes for the delay with canceling and refunding Mrand Mrs [redacted] purchase Our records indicate on 8/18/owners credit card was refunded 9, Please let me know if anything further is needed

Capital Resorts Group / Grand Crowne Resorts has added this owner to the do not call do not market; we apologize for any inconvenience this has cause the individual during their family time

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This is in response for a second time My name is [redacted] The tour might be in [redacted] That is my middle name I toured August 2, with [redacted] in Branson My prospect ID is [redacted] Regards,

Sent: Monday, October 26, 9:
AM To: drteam Subject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** The attached guest name does not come up in our system. Please give us more information on this guest. Is it under a different name? I could not respond to the complaint… Please re-open…

Thank you for sending us information about your concern during your tour *** will be happy to assist However, the information on the complaint with the name *** *** I cannot the name in our system Please send more information

Capital Resorts Group apologizes for the delay with canceling and refunding Mr. and Mrs. [redacted] purchase.  Our records indicate on 8/18/2015 owners credit card was refunded 9,006.00.  Please let me know if anything further is needed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
This is in response for a second time.  My name is [redacted].  The tour might be in [redacted].  That is my middle name.  I toured August 2, 2015 with [redacted] in Branson.  My prospect ID is [redacted]. 
Regards,

Capital Resorts Group / Grand Crowne Resorts has added this owner to the do not call do not market; we apologize for any inconvenience  this has cause the individual during their family time.