Grand Cleaners

We sincerely apologize for this customers experience with Grand CleanersHowever, it seems that he dropped off his clothing several months before we took ownershipAny items that are more than six months old are discarded in accordance with state lawWhen we took over we attempted to contact any customer with old garments and discarded those belonging to everyone that did not respond to us or we could not get in touch withWe hold an item for thirty days but we do not guarantee to hold the item for more than six months

We sincerely apologize for this customers experience with Grand Cleaners. However, it seems that he dropped off his clothing several months before we took ownership. Any items that are more than six months old are discarded in accordance with state law. When we took over we attempted to contact any...

customer with old garments and discarded those belonging to everyone that did not respond to us or we could not get in touch with. We hold an item for thirty days but we do not guarantee to hold the item for more than six months.

Review: Cleaners lost my clothes. They refused to contact the owner until I threatened to call the police.Desired Settlement: Find my clothes with the work done.

Business

Response:

We sincerely apologize for this customers experience with Grand Cleaners. However, it seems that he dropped off his clothing several months before we took ownership. Any items that are more than six months old are discarded in accordance with state law. When we took over we attempted to contact any customer with old garments and discarded those belonging to everyone that did not respond to us or we could not get in touch with. We hold an item for thirty days but we do not guarantee to hold the item for more than six months.