My experience was not what I was expectingI booked with the grand canyon tour company and I paid a lot to do the tourNot only was the driver late for our pickup at a hotel we had to walk to because they don't do a pickup at my hotel *** *** which is ridiculous with how much you pay for the tour, the driver was very rude and made comments that would make my experience badHe barely gave a tour because he stated that his microphone didn't work so we didn't know any information about the locations we were passing
The Hoover Dam itself is a wonderful place to visit and tourBut I do not recommend using the Grand Canyon Tour Company to do soThere was no air conditioning, circulating air, or the ability to open bus windows on tour bus ride lasting approximately two hours with temperature outside of degrees July 8th in Las Vegas We were not given any alternatives nor apologiesCompany website states new, air conditioned tour busesCustomer service agent stated signing a waiver was our acceptance of these dangerous conditions and was their right to provide transportation in a dangerous vehicleI regret not looking into the company before we took this tourIt took us a couple days to rehydrate and feel ourselves after the enclosed, heated bus ride
My experience was not what I was expectingI booked with the grand canyon tour company and I paid a lot to do the tourNot only was the driver late for our pickup at a hotel we had to walk to because they don't do a pickup at my hotel *** *** which is ridiculous with how much you pay for the tour, the driver was very rude and made comments that would make my experience badHe barely gave a tour because he stated that his microphone didn't work so we didn't know any information about the locations we were passing
The Hoover Dam itself is a wonderful place to visit and tourBut I do not recommend using the Grand Canyon Tour Company to do soThere was no air conditioning, circulating air, or the ability to open bus windows on tour bus ride lasting approximately two hours with temperature outside of degrees July 8th in Las Vegas We were not given any alternatives nor apologiesCompany website states new, air conditioned tour busesCustomer service agent stated signing a waiver was our acceptance of these dangerous conditions and was their right to provide transportation in a dangerous vehicleI regret not looking into the company before we took this tourIt took us a couple days to rehydrate and feel ourselves after the enclosed, heated bus ride