Gracie Spring Hill Reviews (5)
Gracie Spring Hill Rating
Address: 1263 Kass Cir, Spring Hill, Florida, United States, 34606-4308
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Continuous unauthorized charges to debit card On 10/10/I made a purchase through Amazon for garcinia pills (the pills were free only had to pay shipping which was $4.97)On the same date a charge of $was also charged which was unauthorized, I contacted the company and the money was refundedOn 10/20/17, I received an unauthorized charge of $Contacted the company and they reported that in the terms of the "free" product it stated there would be a ongoing charge for the pillsMind you I've only received the one day supply of pillsNo further products have been sent to meWhen I contacted the company on 10/22/to receive a refund I was advised that I "agreed" to these charges to which I had notI continuously requested a supervisor and was never allowed to speak to a supervisor, one customer service agent hung up on meI called back and was again told that I "agreed" to the chargesI asked for the terms and agreement to be sent to me to show where I had suppo
I did not receive product and was billed full priceIt was suppose to be a day trial and cancel if I didn't like product Don't know exact date since it just came on my phone as advertisement and no confirmation e-mail was sent, then got billed $because even though I never received it they said their terms and conditions called for me to cancel even if I never received itThis was deducted from my accountI Talked to Megam #XXXXX
Asked to cancel product subscription, company agreed yet continued subscription
Requested to cancel subscription as we were told we could cancel any time, company continued delivering product and charging after the request to cancel was made numerous times, and the company then said there was no record of our request
I did not receive product and was billed full priceIt was suppose to be a day trial and cancel if I didn't like product
Don't know exact date since it just came on my phone as advertisement and no confirmation e-mail was sent, then got billed $because even though I never received it they said their terms and conditions called for me to cancel even if I never received itThis was deducted from my accountI Talked to Megam #XXXXX
Continuous unauthorized charges to debit card
On 10/10/I made a purchase through Amazon for garcinia pills (the pills were free only had to pay shipping which was $4.97)On the same date a charge of $was also charged which was unauthorized, I contacted the company and the money was refundedOn 10/20/17, I received an unauthorized charge of $Contacted the company and they reported that in the terms of the "free" product it stated there would be a ongoing charge for the pillsMind you I've only received the one day supply of pillsNo further products have been sent to meWhen I contacted the company on 10/22/to receive a refund I was advised that I "agreed" to these charges to which I had notI continuously requested a supervisor and was never allowed to speak to a supervisor, one customer service agent hung up on meI called back and was again told that I "agreed" to the chargesI asked for the terms and agreement to be sent to me to show where I had suppo