Confirmed a noon appointment with [redacted]. Arrived promptly at noon and [redacted] was locking up to handle a walk-in appointment. I introduced myself and indicated I had an appointment she said she would be back momentarily. It was 40° out and didn't offer to allow me to wait in the office. After 15 minutes [redacted] greeted me and said I should have unlocked the office. I thought she was finished with the walk-ins but still had one more apartment to show. I needed to leave due to time constraints. Poor service. What's the point of an appointment if the staff doesn't look at the appointment book?
Confirmed a noon appointment with [redacted]. Arrived promptly at noon and [redacted] was locking up to handle a walk-in appointment. I introduced myself and indicated I had an appointment she said she would be back momentarily. It was 40° out and didn't offer to allow me to wait in the office. After 15 minutes [redacted] greeted me and said I should have unlocked the office. I thought she was finished with the walk-ins but still had one more apartment to show. I needed to leave due to time constraints. Poor service. What's the point of an appointment if the staff doesn't look at the appointment book?