Grace Callie Designs Reviews (4)
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Grace Callie Designs Rating
Address: 110 Chestnut Ridge Rd # 132, Montvale, New Jersey, United States, 07645-1706
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I see the order was cancelled, but for some reason the refund was not processedI have processed the refund todayIt should post to her account in the next - business days. I have attached two screenshots:1st showing the ordered was cancelled. 2nd: Showing the refund was
processed today
I have attached a screenshot to the product descriptionWe never have told customers it is real leather. Here are the Specs listed on our site:Size: 12.2in x 4.3in x9.8inHandle:4.7inClosure type: ZipperMaterial: Animal By-Product Free Artificial LeatherLining Material:
Polyester I have also attached a screenshot of the email correspondence the customer has sent to usWe would be happy to refund the customer if she sends the item back to us
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will need the address to send the purse back to get my full refund
Regards,
*** ***