We purchased GPSTrackit's ELD and GPS services in October We struggled with their units functionality from the first moment we put it in a truck Their GPS and Tracking would say we are over miles away from our actual location, they recognized this was an issue and I have multiple emails and call logs from the many attempts with several employees including a manager trying to correct the issue The deadline for ELD mandate was in December We continued to be promised that they would correct this issue A Manager by the name of [redacted] PROMISED that the update would be available and this would "fix the issue" only the update was not available when she promised it would be, in fact even after we cancelled our account I kept the app on my phone and it wasn't until about a week and a half after she said the update would be available that it was actually available Through out this entire period I was extremely patient, I was continually promised that the issue was "
We purchased GPSTrackit's ELD and GPS services in October We struggled with their units functionality from the first moment we put it in a truck Their GPS and Tracking would say we are over miles away from our actual location, they recognized this was an issue and I have multiple emails and call logs from the many attempts with several employees including a manager trying to correct the issue The deadline for ELD mandate was in December We continued to be promised that they would correct this issue A Manager by the name of *** *** PROMISED that the update would be available and this would "fix the issue" only the update was not available when she promised it would be, in fact even after we cancelled our account I kept the app on my phone and it wasn't until about a week and a half after she said the update would be available that it was actually available Through out this entire period I was extremely patient, I was continually promised that the issue was "
We purchased GPSTrackit's ELD and GPS services in October We struggled with their units functionality from the first moment we put it in a truck Their GPS and Tracking would say we are over miles away from our actual location, they recognized this was an issue and I have multiple emails and call logs from the many attempts with several employees including a manager trying to correct the issue The deadline for ELD mandate was in December We continued to be promised that they would correct this issue A Manager by the name of [redacted] PROMISED that the update would be available and this would "fix the issue" only the update was not available when she promised it would be, in fact even after we cancelled our account I kept the app on my phone and it wasn't until about a week and a half after she said the update would be available that it was actually available Through out this entire period I was extremely patient, I was continually promised that the issue was "
We purchased GPSTrackit's ELD and GPS services in October We struggled with their units functionality from the first moment we put it in a truck Their GPS and Tracking would say we are over miles away from our actual location, they recognized this was an issue and I have multiple emails and call logs from the many attempts with several employees including a manager trying to correct the issue The deadline for ELD mandate was in December We continued to be promised that they would correct this issue A Manager by the name of *** *** PROMISED that the update would be available and this would "fix the issue" only the update was not available when she promised it would be, in fact even after we cancelled our account I kept the app on my phone and it wasn't until about a week and a half after she said the update would be available that it was actually available Through out this entire period I was extremely patient, I was continually promised that the issue was "