Gottfried Institute-DrSara Gottfried, MD

Initial Business Response / [redacted] (1000, 5, 2015/04/27) */ According to our records the product has been deliveredTracking #'s via UPS are as follows: 1ZXXXXXXXXXXXXXXXX 1ZXXXXXXXXXXXXXXXX Per our policy we can issue a refund once the product has been sent back to usCustomer can contact us directly for a Return Authorization # and address here: [redacted] @SaraGottfriedMD.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes the product was finally received - but a very painful process going back and forth with their customer service department to get to this pointI've never experienced anything this complicated with any companyIt's too bad because they seem to sell a good product and Dr [redacted] provides good information to women going through hormonal changes