Customer reached out to us on Friday the 26th at 6:PM We attempted a telephone call and got no return call so we emailed the customer Monday the 29th and had no response Attempted another call afterwards Just don't know the date It was on my cell phone But you can see with the email that we attempted to get in touch with the customerFor whatever reason, their email was not good We offered them partial delivery until the other items arrived and had no response
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that their response and explanation for delay in product and non-response due to IT issues is satisfactory to me
Regards,
*** ***
Select Safety Sales got ahold of me last night around They worked it out with me and its resolved. Not sure if you got ahold of them or just weird timing but the fixed it. I no longer have a complaint
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** *** ***
Customer reached out to us on Friday the 26th at 6:22 PM. We attempted a telephone call and got no return call so we emailed the customer Monday the 29th and had no response. Attempted another call afterwards. Just don't know the date. It was on my cell phone. But you...
can see with the email that we attempted to get in touch with the customer. For whatever reason, their email was not good. We offered them partial delivery until the other items arrived and had no response.
Customer reached out to us on Friday the 26th at 6:PM We attempted a telephone call and got no return call so we emailed the customer Monday the 29th and had no response Attempted another call afterwards Just don't know the date It was on my cell phone But you can see with the email that we attempted to get in touch with the customerFor whatever reason, their email was not good We offered them partial delivery until the other items arrived and had no response
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that their response and explanation for delay in product and non-response due to IT issues is satisfactory to me
Regards,
*** ***
We have been discussing with the customer back and forth trying to resolve the matter. We will try to finalize this today
Select Safety Sales got ahold of me last night around They worked it out with me and its resolved. Not sure if you got ahold of them or just weird timing but the fixed it. I no longer have a complaint
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** *** ***
Customer reached out to us on Friday the 26th at 6:22 PM. We attempted a telephone call and got no return call so we emailed the customer Monday the 29th and had no response. Attempted another call afterwards. Just don't know the date. It was on my cell phone. But you...
can see with the email that we attempted to get in touch with the customer. For whatever reason, their email was not good. We offered them partial delivery until the other items arrived and had no response.