Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Your deceptive advertising practice is not being covered in your responseNor is what you have done with my personal information, which was collected, sold, and dispersed based on fraudThe fraud being to provide me with an instant quote getting my insurance cost down to $a monthYour advertising leads people to believe that you are going to use your highly secretive ways and save me moneyInstead of delivering on that promise, you sell my personal information to any company willing to buyAnd now my personal information has been sold by you to many insurance companiesAnd you are not an insurance company, though your ads lead people to believe you areBut instead you are a lead company, using deceiving methods to gather the personal information of others and selling that informationI also ask the the Revdex.com report this case to the FTC and suspend this company from the Revdex.com for illegal and misleading practices Regards, [redacted]
Dear Mr [redacted] , The advertisement you are seeing from our company is in no way publicly available or viewable by anybody but yourselfMany companies who advertise on the internet increasingly store and leverage information about their visitors in cookies securely placed within your browser on your computer to create a more personalized follow up experience You can quickly and easily clear our cookie from your browser, which will stop our personalized ads, by visiting the following link from that browser [redacted] We will also shortly remove your information from our systems going forward except as necessary for inclusion in our suppression/do not call lists and any legal compliance requirements Regards, The EverQuote Team
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I submitted a complaint on 4/12/asking to have my name removed from Everquote's databases and all of their affiliates and companies they sold my information toI still am receiving spam from life insurance, dating services a dnothers and I want them stoppedWhile the volume has diminished I am tired of all the garbage I continue to receive Stop ALL unwanted emails from Everquote, their affiliates and companies they have sold my info to Regards, [redacted] ***
Dear Mr [redacted] , Thank you again for reaching out regarding your use of the website We do review all feedback and are sorry your experience did not meet your expectations We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site Best Regards,The EverQuote Team
Dear Ms***,Thank you for contacting us and we apologize for any inconvenience We will ensure that you are added to our DNC list and that no further attempts for contact are made.Regards,EverQuote Compliance Team
RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] As seen by a number of similar complaints, the business has encountered this complaint from many users before, yet continued to deceive new users and then justify their actions with fine print.I appreciate the placement of my information on the do not contact list, however there are several problems that remain.First, the website has not been updated in any way. It still compares itself to sites that provide immediate price comparison shopping online,while returning exactly zero quotes on the website.Second, the website does not prominently or sufficiently disclose the nature of the business, that the personal information entered by the user is immediately sold as a lead to insurance vendors to immediately contact the user.Third, I had no way to add my information to the do not contact list except to file a BBB complaint. I reached out to the company three times through their contact form and received no response. Regards, [redacted]
Dear Mr [redacted] ,Our website and services have been evolving continually since our inception in and will continue to do so, certainly taking into account feedback like yours and as the industry itself progresses with technology improvements that enable us to do so We serve millions of consumers per month with our service, continually survey for satisfaction and results and maintain an average reported savings for consumers surveyed of greater than $500/year While we take any and all feedback very seriously, the complaints you reference are not representative of our overall performance at scale and our standard response is simply because the concerns encountered by this small group of consumers who voice them are both understood and common We maintain Revdex.com as an open channel to receive this feedback and will continue to strive to eliminate such experiences all together in the coming months and years as our service continues to improve Again we are sorry it was not to your satisfaction.Best Regards,The EverQuote Team
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [You have been submitting the same canned response since 12/12/that has submitted a negative review of your website and servicesThat is roughly different individuals, all complaining of the same issues I haveIt is obvious to me that you have not made any attempt to correct the situation and probably have no intentions of doing so Therefore I do not accept your response] Regards, [redacted]
Dear Ms [redacted] ,It may take a short amount of time to process your DNC request and convey it to all relevant systems and parties involved Once notification reaches all relevant parties, you should stop receiving any further calls from EverQuote If this is not the case, please let us know via this complaint or direct at [redacted] and we will investigate further.Best Regards,The EverQuote Team
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Dear Mr***,Thank you for your inquiry and we apologize that your experience did not meet your expectations We are going to take your feedback into consideration with respect to construction of our future email marketing communications To address your inquiry more specifically, EverQuote is a free service that helps consumers compare quotes on auto insuranceWe do not provide insurance and have no control over the rates charged or changes to those ratesAs you can imagine, insurance prices change constantly and you did the right thing by checking to see if the price you saw in the email was available for you Notably, the prices shown in the email to you were for illustrative purposes only and, upon reflection, that fact could have been more clearly communicated We apologize for any confusion and have taken steps to make sure it does not happen again Thank you for your understanding.The EverQuote Team
Dear Mr [redacted] , We apologize for any confusion with your experience using our service Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click away, the experience depends on where you are in the country and the accuracy of the information you provide on our site In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as wellWith regards to our advertising campaign, the women featured in that ad are both employees of EverQuote, both math graduates and together actually responsible for the idea behind and implementation of a campaign that strives to represent the diversity and creativity of our team as we try to improve the insurance shopping experienceWe appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call listsAny and all communications regarding your inquiry will end shortly Best Regards, EverQuote Compliance Team
Dear Ms***, We apologize for any confusion with your experience using our service Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as well We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call listsAny and all communications regarding your inquiry will end shortlyBest Regards,EverQuote Compliance Team
Dear Mr [redacted] , Thank you again for reaching out regarding your use of the website We are sorry your experience did not meet your expectations We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site Best Regards, The EverQuote Team
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Your deceptive advertising practice is not being covered in your responseNor is what you have done with my personal information, which was collected, sold, and dispersed based on fraudThe fraud being to provide me with an instant quote getting my insurance cost down to $a monthYour advertising leads people to believe that you are going to use your highly secretive ways and save me moneyInstead of delivering on that promise, you sell my personal information to any company willing to buyAnd now my personal information has been sold by you to many insurance companiesAnd you are not an insurance company, though your ads lead people to believe you areBut instead you are a lead company, using deceiving methods to gather the personal information of others and selling that informationI also ask the the Revdex.com report this case to the FTC and suspend this company from the Revdex.com for illegal and misleading practices Regards, [redacted]
Dear Mr [redacted] , The advertisement you are seeing from our company is in no way publicly available or viewable by anybody but yourselfMany companies who advertise on the internet increasingly store and leverage information about their visitors in cookies securely placed within your browser on your computer to create a more personalized follow up experience You can quickly and easily clear our cookie from your browser, which will stop our personalized ads, by visiting the following link from that browser [redacted] We will also shortly remove your information from our systems going forward except as necessary for inclusion in our suppression/do not call lists and any legal compliance requirements Regards, The EverQuote Team
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I submitted a complaint on 4/12/asking to have my name removed from Everquote's databases and all of their affiliates and companies they sold my information toI still am receiving spam from life insurance, dating services a dnothers and I want them stoppedWhile the volume has diminished I am tired of all the garbage I continue to receive Stop ALL unwanted emails from Everquote, their affiliates and companies they have sold my info to Regards, [redacted] ***
Dear Mr [redacted] , Thank you again for reaching out regarding your use of the website We do review all feedback and are sorry your experience did not meet your expectations We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site Best Regards,The EverQuote Team
Dear Ms***,Thank you for contacting us and we apologize for any inconvenience We will ensure that you are added to our DNC list and that no further attempts for contact are made.Regards,EverQuote Compliance Team
RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] As seen by a number of similar complaints, the business has encountered this complaint from many users before, yet continued to deceive new users and then justify their actions with fine print.I appreciate the placement of my information on the do not contact list, however there are several problems that remain.First, the website has not been updated in any way. It still compares itself to sites that provide immediate price comparison shopping online,while returning exactly zero quotes on the website.Second, the website does not prominently or sufficiently disclose the nature of the business, that the personal information entered by the user is immediately sold as a lead to insurance vendors to immediately contact the user.Third, I had no way to add my information to the do not contact list except to file a BBB complaint. I reached out to the company three times through their contact form and received no response. Regards, [redacted]
Dear Mr [redacted] ,Our website and services have been evolving continually since our inception in and will continue to do so, certainly taking into account feedback like yours and as the industry itself progresses with technology improvements that enable us to do so We serve millions of consumers per month with our service, continually survey for satisfaction and results and maintain an average reported savings for consumers surveyed of greater than $500/year While we take any and all feedback very seriously, the complaints you reference are not representative of our overall performance at scale and our standard response is simply because the concerns encountered by this small group of consumers who voice them are both understood and common We maintain Revdex.com as an open channel to receive this feedback and will continue to strive to eliminate such experiences all together in the coming months and years as our service continues to improve Again we are sorry it was not to your satisfaction.Best Regards,The EverQuote Team
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [You have been submitting the same canned response since 12/12/that has submitted a negative review of your website and servicesThat is roughly different individuals, all complaining of the same issues I haveIt is obvious to me that you have not made any attempt to correct the situation and probably have no intentions of doing so Therefore I do not accept your response] Regards, [redacted]
Dear Ms [redacted] ,It may take a short amount of time to process your DNC request and convey it to all relevant systems and parties involved Once notification reaches all relevant parties, you should stop receiving any further calls from EverQuote If this is not the case, please let us know via this complaint or direct at [redacted] and we will investigate further.Best Regards,The EverQuote Team
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Dear Mr***,Thank you for your inquiry and we apologize that your experience did not meet your expectations We are going to take your feedback into consideration with respect to construction of our future email marketing communications To address your inquiry more specifically, EverQuote is a free service that helps consumers compare quotes on auto insuranceWe do not provide insurance and have no control over the rates charged or changes to those ratesAs you can imagine, insurance prices change constantly and you did the right thing by checking to see if the price you saw in the email was available for you Notably, the prices shown in the email to you were for illustrative purposes only and, upon reflection, that fact could have been more clearly communicated We apologize for any confusion and have taken steps to make sure it does not happen again Thank you for your understanding.The EverQuote Team
Dear Mr [redacted] , We apologize for any confusion with your experience using our service Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click away, the experience depends on where you are in the country and the accuracy of the information you provide on our site In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as wellWith regards to our advertising campaign, the women featured in that ad are both employees of EverQuote, both math graduates and together actually responsible for the idea behind and implementation of a campaign that strives to represent the diversity and creativity of our team as we try to improve the insurance shopping experienceWe appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call listsAny and all communications regarding your inquiry will end shortly Best Regards, EverQuote Compliance Team
Dear Ms***, We apologize for any confusion with your experience using our service Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find savings While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as well We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call listsAny and all communications regarding your inquiry will end shortlyBest Regards,EverQuote Compliance Team
Dear Mr [redacted] , Thank you again for reaching out regarding your use of the website We are sorry your experience did not meet your expectations We are constantly looking at ways to make the website better for our users, and to that end, we do appreciate your comments and will certainly take them under advisement as we continue to make improvements to the site Best Regards, The EverQuote Team