Goodman Plumbing Heating & AC

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Goodman Plumbing, Heating & A/C regarding complaint ID [redacted] Regards, [redacted]

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Goodman Plumbing, Heating and AC regarding
complaint ID***
Regards,*** *** **

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Goodman Plumbing, Heating & A/C regarding complaint ID
***
Regards,
*** ***

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Goodman Plumbing, Heating & A/C regarding...

complaint ID [redacted].
Regards,
[redacted]

Review: we have a contract to have our ac/Heating serviced. We have been trying to contract them since January and only get a voice mail. they also have another tel# 804.740.3851. It goes to the same voice mail.Desired Settlement: It they are indeed not servicing the area anymore; we need a prorated refund on our contract

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Goodman Plumbing, Heating and AC regarding complaint ID[redacted].

Regards,

Review: I purchased a brand new heat pump from Goodman August 2014. The gentleman that I bought it from advertised on [redacted]. The unit was not cooling as it should so I started contacting the man who installed because he told me it had a one year parts and labor warranty. He would not come out and I got every excuse he could possibly give me and then he blocked me off [redacted]. I contacted Goodman directly and explained the situation to them. I told they how he would not come out, return phone calls, showed them his advertisements on [redacted], sent them our email conversations, the warranty info, and everything else they asked for. I have emails that show they knew I did not have receipt from where he put it in but I showed them the canceled check. In spite of all of this Goodman still told me to contact a Goodman dealer to check the unit and submit the recipet for reimbursement. I did this and was then told that I had to show proof that it was installed by a licensed contractor and the paid recipet. They knew before they told me to get the Goodman dealer out here that I didn't have this and I also told them in a email if it was not going to be paid to let me know because I had a home warranty company and the cost would only be $60. I have all of the emails between myself, [redacted] and [redacted]. The last one stated they would. It pay without a recipet knowing the entire time I didn't have it. Also I'm supposed to have a 10 year warranty on the unit but because I wasn't told by anyone there was a certain time frame to register the unit when I tried it said it was too late and I was not given the 10 year warranty. Not only have I been jerked around by the person that installed the unit I am also been jerked around by Goodman Manufacturing Company and is not standing behind their product or the contractors that install and sell their units.Desired Settlement: Refund me the $125 I paid for the service call as you said you would do and give me the 10 year warranty I'm supposed to have with my unit.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Goodman Plumbing, Heating & A/C regarding complaint ID [redacted].

Regards,