Goode Volkswagen Mazda

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Thank you for the sincerely written folland the offer as wellI am appreciative of your attention to this matter.Sincerely, *** ***

To Whom It May Concern:page 1Das Auto.www.TwinFallsVW.comPhone: {208) 733-2954Fax: (208) 734-5938Via FaxI am the owner of Twin Falls Volkswagen and am aware of the complaint made by *** ***As the owner of several dealerships that have been in business since 1938, I pridemyself on treating
my customers fairly and in doing the right thingI am personallydisappointed that the particular flyer that is the subject of this complaint may have beenmisleading to Mr***Although we had no intent of deceiving or misleading, I can seehow he may have seen it that way.To be clear, EVERY single person who responded to that ad did in fact receive a prizewhich, at the minimum was $in cashAlthough Mr*** did not accept the cash thatwas offered him, as an accommodation to him for his time and in an good-faith effort tomake it right, I am pleased to offer him $of credit toward any service or purchase madeat the Twin Falls Volkswagen storePlease have him present this letter to my GeneralManager, Kody R***, and he will see to it that the $credit is provided to Mr.***.My sincerest apologies for the confusion and I appreciate his honest feedbackWe willensure future advertising pieces are not confusing.Very Truly Yours,
Matt C***Owner, Twin Falls Volkswagen