Golfetail Inc

We make every effort to fix any shipping errors at our expense.Customer ordered: NEW Cobra MLH Fly-Z XL iron set 4-PW, GW & SW Steel Stiff +1" Long 2* Upright. LEFT hand golf clubs. Customer called and said he received Right Hand golf clubs. Because all of the sets are
scanned before shipment and our inventory is correct, we asked for a picture(s) to confirm what he receivedThe customer refused, and became belligerent with customer service and the owner. IF the set was ordered in error, we will accept the return of UNUSED iron set, the return shipping is the customers responsibility. IF we made a mistake in shipping the wrong product, we need a picture(s) to confirm what was received.Our apologies for any heated words while trying to resolve the problemGolfEtail

thank you for the attached picture. As we said, this is all we need to confirm the shipment. We will send a pre-paid shipping label to get the mis-shipped set back for a full refund. The label will be sent US mail on Monday.GolfEtail

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
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