Gold Star Roofing & Exteriors LLC

We have spoken to Mrs [redacted] and were resolving the problem we will stay in contact with all parties.Sincerely, [redacted] **

I filed a complaint early today, against business [redacted] Gpld Star RoofingI would like to withdraw that complaint temporarily, as the rep from the company and I talked today, and they will refund my money or have the work done by July firstI told him I would resubmit the complaint if he did not complyHe seems sincere in his promise, so I will give him one more chancePlease withdraw my complaint for now or put on hold, whatever your procedure isThank you for your time and consideration [redacted] representative of Flucom United Methodist Church

Initial Business Response /* (1000, 5, 2016/01/25) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@yahoo.com
Our repair crew has responded and found it was not a roof leak, but a chimney flashing problemWe did not do any chimney work on
this house
We have agreed to fix his chimney ,at a minimum repair fee and the repair is done
Initial Consumer Rebuttal /* (2000, 7, 2016/01/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)

We have spoken to Mrs*** and were resolving the problem we will stay in contact with all parties.Sincerely,*** *** **

Initial Business Response /* (1000, 5, 2016/01/25) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@yahoo.com
Our repair crew has responded and found it was not a roof leak, but a chimney flashing problemWe did not do any chimney work on
this house
We have agreed to fix his chimney ,at a minimum repair fee and the repair is done
Initial Consumer Rebuttal /* (2000, 7, 2016/01/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)

I filed a complaint early today, against business *** Gpld Star RoofingI would like to withdraw that complaint temporarily, as the rep from the company and I talked today, and they will refund my money or have the work done by July firstI told him I would resubmit the complaint if he did
not complyHe seems sincere in his promise, so I will give him one more chancePlease withdraw my complaint for now or put on hold, whatever your procedure isThank you for your time and consideration*** representative of Flucom United Methodist Church

We have spoken to Mrs. [redacted] and were resolving the problem we will stay in contact  with all parties.Sincerely,[redacted]

I filed a complaint early today, against business [redacted] Gpld Star Roofing. I would like to withdraw that complaint temporarily, as the rep from the company and I talked today, and they will refund my money or have the work done by July first. I told him I would resubmit the complaint if he did...

not comply. He seems sincere in his promise, so I will give him one more chance. Please withdraw my complaint for now or put on hold, whatever your procedure is. Thank you for your time and consideration. [redacted] representative of Flucom United Methodist Church

Initial Business Response /* (1000, 5, 2015/07/08) */
Mrs. [redacted] is referring to a motorcycle that was parked inside the garage. If we would open the garage to see what was inside the garage, they would have thought our men were trying to steal something. So we don't look inside any buildings first....


This is the responsibility of the building owner, as stated on our terms of contract (#12).