Go Wireless

Ms. Jessica White: I am responding to your letter of April 28, 2016, regarding the subject ID number, client [redacted]. I have spoken to Ms. [redacted] and apologized for the poor customer service she received from our salesman.  Home Performance Services is refunding her full...

$395.00.  Ms. [redacted] has agreed to accept our apology and check and is very satisfied. Please contact me if you need additional information. Thank you,  [redacted]Home Performance Services###-###-####

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I spoke with Mr. [redacted] at HPS last week. We discussed the customer service that I experienced and we arrived at a suitable resolution. In reference to complaint ID [redacted],  I am satisfied that the matter has been resolved. 
Regards,
[redacted]